customer
Service delivery time is great
Service delivery time is great. Color on the computer is not even close.
Chiquel is the leader in the hair industry, offering high quality wigs, toppers, hairpieces & hair extensions. Available in human & synthetic hair. View our online store for all the newest hair industry trends & designs. We sell only the top name brands in the industry including Raquel Welch, Jon Renau, Ellen Wille and Rene of Paris!We aim to provide the highest quality products and superior customer service.
Chiquel (chiquel.com) has 2,295 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 12 reviews with 2 stars · Clear filters
customer
Service delivery time is great. Color on the computer is not even close.
Consumer
I received my wig today from Chiquel in a damaged box. The wig was not packed inside as a new wigs do and a hair net that is placed to protect the fibre was off the wig. Very disappointed
ROBIN
Improve shipping time. Was told 4-7 days for shipping to Ohio and it was 11 days. Wig looks good although it has the wrong tag on it and the black netting was not secure around the whole wig but bundled at the bottom. Makes me have concerns this hasn’t been worn before.
Marie R.
I purchased a wig from them and it was the wrong color. I didn’t realize that I would only get a store credit. I’m going through chemo so I decided to buy an human hair (expensive- even with their sale) wig as way to make me feel and look better unfortunately, the purchase did not achieve either of these. Returned the first wig because the color was wrong I got a store credit I thought I was able to get a full refund but unfortunately no. So I had to buy a topper and a Raquel Welch wig to reach the credit I’m even more disappointed with what I received and now I can’t even exchange it. I’m out a lot of money and so very disappointed.
Response from ChiquelJul 1, 2024
Hi Marie, we are sorry to hear you're dissapointed. We strongly recommend booking a free virtual consultation before making a purchase if you aren't sure exactly what you're looking for as our team is always here to help! : )