CHINASQUADReviews of chinasquad.com

Response from CHINASQUADJan 17, 2026

We’re sorry for the inconvenience caused by the stock issues, shipping delays, and the communication experience. This is not the standard we aim to provide. We are actively improving our inventory management, logistics coordination, and customer communication to ensure a smoother and more personalized experience going forward. Thank you for sharing your feedback — it helps us improve our service.

Response from CHINASQUADJan 17, 2026

We’re very sorry for the inconvenience and frustration caused by the return process, and we appreciate you sharing your experience. For international orders, especially returns from the UK to the US, the process can unfortunately be more complex and slower due to logistics and customs procedures. That said, we understand how important a smooth return experience is. To improve this, we have recently introduced a self-service return system, allowing customers to submit and manage return requests more easily and efficiently. Our team is also working on improving response times. Thank you for your patience and feedback — it helps us continue to improve our service.