The Children's PlaceReviews of childrensplace.com

I ordered online. After having to install the app to get to the Canadian site, I finally placed my order. My friend was also shopping on her phone as well. She was showing me what she bought and we had a couple of the same items for our sons. Then we noticed that they r different pricing once you "add to bag". I have a screenshot of a couple of items that did this. Every time we went into the app it would change. I reviewed what I paid for my order. As much as there is about $10 difference in what I paid vs what I thought I was paying, it makes me not trust your company or online shopping (which is very important to me as I live in a remote location). I have tried to contact customer service about this, however everyone I call it is "exceeding 20 mins" of a wait time. I try to email and it won't let me click the link to do so. So I have resulted in writing a review as my time is important but so is my money. I would really like to gain some trust back in your company and hopefully someone will be fixing ypur website ASAP Thanks for listening! A concerned single mama of 2

The clothes are HORRIBLE....I have a PLACE CARD...I REFUSE to use it...I waste MONEY everytime...they shrink and fade my son is a 6/7..after 5 washes my son thats a 3t can fit it....the cost for clothes are affordable..but you HAVE to go back within months for new clothes..long term durable clothes is definitely out the window. I SUGGEST going back to how quality was important...durable clothes..preshrunk...

They send the email to me with coupons: spend $20 get $20 on Sunday and did not include expired date. Then I went to shopping on Monday ( one day after receive the email). The customer service at Great mall in mipitas California said it is not valid because they send you yesterday, not today. In the coupon they should in include when the coupons expired. This is the misleading of advertising. I will never comeback to buy anything from this company unless they need to be clear and honest about they coupon or advertising.

Customer service when ordering online is horrible . I placed an ordered on 7/14/17 the money was immediately withdrawn from mommy account . I realized I never received an order # on confirmation email with shipping information so I reached out to customer service . They were no help whatsoever they were not able to find my order by email, name , address or anything but my bank account reflects that I was charged . This is such an inconvenience and what makes matters worse is that that order is for my sons school uniforms ! With school starting in less than a month I was excited that I was done shopping but according to Childrens place I have no order but was charged ! I've had to now go as far as disputing this with my bank . Also ot would help if they did not out source and hired within the country It was very hard to understand the customer service representative. For now on I'll just go in the store to shop ..... plus the hold time is 30 minutes to speak to a rep that isn't helpful

Do not ever order online. They have the worst customer service ever. I placed an order and realized a few minutes later that they had the wrong shipping address. I immediately called customer service and they REFUSED TO CHANGE THEY SHIPPING ADDRESS. They REFUSED TO CANCEL THE ORDER. The order didn't ship until the following day, so they could have easily changed the shipping address, but they wouldn't. I have never received my order. I called again today, and they REFUSE TO REFUND MY MONEY. They have literally stolen my money.

MOST AWFUL AND INCOMPETENT NON- U.S CUSTOMER SERVICE REPS WHO KEEP SAYING THEY UNDERSTAND AND NOTHING IS BEING DONE ABOUT MY ISSUES. MY ORDERS HAVE NEVER COME WITH ALL ITEMS AND I AM NOT RECEIVING MY REFUNDS ALTHOUGH I HAVE CALLED MANY TIMES!!!!

Love the quality and wide range of clothing for kids! Prices are very good too.

I bought a beautiful suit for my neice. Great store!