The Children's PlaceReviews of childrensplace.com

Along with a couple other reviews I see, We've also placed an order on the 6th of August. To ensure our order be here on time for school. Today (Aug. 15th) we've received our money back. Called customer service and have been on hold for an hour. When it finally sounded like someone on the other line was ready to assist us, THEY HUNG UP!! It's ridiculous, we've shopped with them for quite some time and for this to happen. We will not be purchasing from them here on out.

I have used The Children’s Place for years to buy my son’s clothing. I have even raved and recommend them! But I never will again. I understand it is the “busy” season (an excuse they like to use) but that doesn’t justify the shi*tty customer service this company has. I placed an order well over a week ago and god only the knows where it’s floating around. You can’t get in touch with anyone!

Worst experience ever....I placed my order online on Aug 6 here it is Aug 15 and it's still processing. I been on hold for 1 hr sent several emails no response. Like what is really going on my daughter starts school Monday and I don't have her stuff for school. So freaking annoyed right now I don't think I would shop here again.

I made an order on Aug 15th, first I got the confirmation text and an hour later I got an email saying your order has been cancelled. I have been trying to call them from last hour and no one is answering the call. Worst service ever

I placed my order on 8/6. Here it is 8/15 and it's still processing. I've sat on hold for over an hour and still no one answers. I've sent two emails over the past week and no response. I have ordered from The Children's Place quite a few times over the past few years and always get my orders within a week or so. That's why I ordered my kids uniforms again with them. But this will be the last time! I had to buy uniforms for my kids to start school. Waste of time and money!

Friday night 8/16, I received an email from The Children’s Place stating that my items shipped. It’s a small victory, but won’t get my hopes up until the package actually arrives. I placed an online order on 8/6, and like all of the other recent reviews here, my order hasn’t shipped. I sent two emails and tried calling. It cannot get a hold of anybody to find out what is going on. My daughter starts school on 8/21 and it’s looking highly unlikely she will have her first day of school outfit. :(

I placed a order over 9 day ago and the order still haven't shipped. Please don't order from this company unless you need the order 30 days later they will not issue you a refund or allow you to cancel so now more inconvenience to me as a customer. I will never shop with them again in-store or online!

I only gave them a 1 because I couldn't give a zero. I placed an order on 8/1. On 8/9 I received an email that said the product would be delivered on 810. Today I called and after an hour wait I was told it hadn't shipped yet. I called back and was told it shipped on 8/7. You could walk from Alabama to Virginia in that time. I am tired of their lying!