The Children's PlaceReviews of childrensplace.com

Quel mauvais service, j'ai acheté une carte cadeau et celle-ci n'a jamais été activée, la succursale me dit qu'elle ne peut rien faire et me donne un numéro de téléphone. À plusieurs reprises, je les ai appelés, ils ont vérifié ma carte et m'ont confirmé effectivement qu'elle n'a jamais été utilisée et qu'ils m'envoient une autre carte (6 semaines) après 8 semaines, rien reçu. Je rappelle et on recommence, 8 autres semaines et rien reçu. Je rappelle et on me dit qu'ils ne traitent pas ce genre d'incident. Quel service de marde!!!!!!

I placed an order 3 weeks ago. Tracked it down says package damaged in delivery. TCP never called to tell me or send me a new package. I had to call them and even after calling them AND speaking to a supervisor, they refused to send me a new package. How does this make any sense at all?

I would never purchase anything online!!! They want you to pay for your returns n they are rude

I would give Children Place online no stars. They are absolutely horrible. The worst company online. They don’t supply your items. The first time they only ship one item. Then, I call to ask where my other items, they only sent 4. Then, I didn’t get 4 more pieces. They told me they can’t reship my 4 pieces. Don’t shop with children’s place online no more. Horrible Don’t order from them.

I never leave reviews but want to warn potential customers about their horrible customer service! I ordered over $200 worth of school clothes for my son. I was offered 30% off my order if I signed up for a children’s place credit card. That’s $60 off! So even though I didn’t really want to, I did it. The amount was around $140 in checkout after the discount. Went to my PayPal, and paid for the merch. They charged the full amount of $200! I called customer service to either cancel my order or receive a refund, which I received neither one, even after speaking to a manager. Only thing they offers was 30% off my next purchase. 😑 Bad business. Customer service was a joke. Too bad since I love their clothes

I have to shop online with this company because our local store closed down. I have been ordering online from them for over two years and never had a problem until recently. I placed an order 3 weeks ago and still haven’t received my full order. Half of my order was delivered within a few days via USPS. They decided to send the rest of my order through LaserShip. Everyone knows that LaserShip is the worst shipping company ever. My order has been sitting in the LaserShip warehouse for over 2 weeks. the Children’s Place will not refund my money and LaserShip will not deliver my order. I am very disappointed with the Children’s Place and will no longer be purchasing anything from them.

Horrible customer service. My package never came even though it says delivered. Its been days and now I was told I cannot get a refund for my money because I can't prove I never received it. Never ordering anything from this company again.

I've been buying from The Children's Place for 20 years. First for my children and now for my grandchildren. The only issue I have with them is their shoes aren't made very well. I stopped buying shoes from them. I started buying online about 3 years ago because I LOVE FREE SHIPPING! No minimum purchase required. I live almost 3 hours from my grandchildren. I love buying online and having it shipped directly to them. Sometimes it does take a little longer to arrive than I would like but the bargains and free shipping are worth a few extra days wait.