Chick Fil-aReviews of chick-fil-a.com

The chicken tortilla soup is no longer chicken tortilla soup. Paying over $8 for a bowl of this saddens me. White beans don’t belong in tortilla soup, but even so, the flavor was not what it should have been , besides being very thick like a chili.

Worked there for a bit a few years ago and it was fine then. The most recent time though, it seems the quality has dropped. The nuggets are still good, but that's really the only thing on the menu I like anymore.

Since I first posted this review on July 22, 2022 I was phoned by the Chick-Fil-A location twice, I returned both phone calls and left messages to the people that had placed the phone call. To date I have not received any other calls nor have they reached out to me by email, having my email contact information. How eager are they to resolve my bad experience? " I recently visited the Plattsburgh, NY location of Chick-Fil-A for lunch. I ordered a spicy chicken combo and asked the girl behind the counter if the chicken was crispy as I had mentioned that previously it wasn't. Upon biting into the sandwich I was convinced things haven't changed the sandwich was neither crispy nor was it spicy. Being hungry I finished it only to be convinced that if I want crispy I go to Popeye or KFC, if I want soggy and non spicy Chick-Fil-A is my go too, sad but Goodbye Chick-Fil-A." I have moved on a little disappointed but moved on.

CFA @ Village at Waugh Chapel, Gambrills, Md, not very good service! I ordered biscuit with no butter. I got a biscuit with no butter! Took it back to the counter, cashier tooked it, handed back through service window!! Other cfa's will discard the unsanitary food and order a fresh one. To me this was disgusting as my GERMS were passed through the area where they bag up orders to the kitchen, where food is cooked!

Pads overheat and you are stuck in drive thru for 15 then another 5 minutes trying to get order taken smh hull street near Home depot

OK so when I ordered my kids meal for my child I ordered a chocolate milk and when I came home and we were unwrapping our stuff and they forgot to put it in there. It was too late to go back for just a chocolate milk. I would make sure to look at what you ordered before you leave.

I recently used the Chick-Fil-A app for curbside pickup. Warning - Chick-Fil-A's app does not default to a restaurant nearest to your location like other fast food apps that I use. This is a problem! I just showed up at the wrong restaurant. Service people were courteous and money was refunded. But the app needs to be fixed! I don't have time to read small print while driving. It is unsafe!

Went to try chick fil-a again, giving it another try. Cause the last 2 have been cold or just yuck taste. So many workers in small work area, behind the ONE & only cashier, must be about 10 people floating around. Waiting about 45 min total, cause they got our order wrong, trying to eat chicken sandwich but bun keeps falling apart. Bathrooms were so dirty & unkept. What's the big hype on this place. Was ok but not great. Won't go again. 9-25-21, about 3pm