Chick Fil-aReviews of chick-fil-a.com

Hi, since the complaint dept is not listed but the compliment is,..I will start here, Order # 539164. Store Rivermont Station 00448 1. NO COFFEE(how does this even happen!!! 2. GIVE TOGO BAG, WHEN ORDER DINE IN 3. NOT GIVEN DRINK WHENTHEY TRIED TO GIVE ME TOGO BAG.

Being a Veteran, traveling on Veterans day. I had check to see who was honoring Veterans with Meals , on this special day that comes around each year. It blesses my heart to be a small part of this day. Shared with all my Brothers and Sisters who as well Served, that raised their right hand and made commitment to our beloved country , willing to do what ever was needed from us including giving our lifes for this Great Country. I had checked the published list showing what Business's were offering Veterans, Chick Fil A showed where they were offering a Chicken biscuit if it was Am and Chicken Sandwich if it was Pm This sounded really good, I could of went to several other places, for much bigger meals from Steaks, Burgers , Ribs. Several choices to be had, So I stopped at the Chick fa la Anderson, Indiana just off I-69 Walked up to the counter to order told the young man I was a Veteran and told him I'd like to have a chicken sandwich that was advertised, then I was going to pay for a drink and Waffle fries, He lost all his smiling composer snapped his eyes at me and said, were not doing that, I may be able to get you a small fry but that it. I showed him the ad , he said like I said were not doing that here, he then turned before I could respond, grabbed a small fry , no salt, no sauce, crammed it in a sack , and said here you go chief, like I was a bigger, very insulted, very shocked I was being treated this way, I am a Man of God and Thought This Establishment was a Christian based business, never again will I darken their doors,

Mi hija y yo ordenamos frecuentemente en sus restaurantes, y hoy es la primera vez que me acerqué a pedir un refill de limonada, y me lo negaron. Lo pedí, porque siempre que vamos a comer lo hacemos. Esto habla muy mal de la atención al cliente.

My high school well mannered son never held a job applied at chick fil a dress well polo shirt pants chruch attending , had two interviews my African American son chick fil a klein Texas Fm 2920 did not fire my son my does not purchase From chick fil a.

We waited 10 minutes on food and another 10 minutes on drinks. Not an apology or a rush to help from any employees. Beyond that, restaurant prices for poor quality fast food is just a trash treatment for customers. Food: 1/5 | Service: 1/5 | Atmosphere: 1/5 Parking space Difficult to find parking Parking options Free parking lot Also had issue with a manager not washing his hands after visiting the restroom. Worst experience ever.

For reference my home Chick-fil-A is in the South Bay and have always enjoyed the food and appreciate the staff for their genuine service. Employees at 4050 Lincoln Blvd, Venice, CA 90292 however often discriminate towards minorities. I've been told by others, and I myself have experienced it a number of times. Patrons should not feel like their pockets are sized up based on their looks, ethnicity, or jobs, as if their money isn't good there. I work in the area, and from time to time I get a craving, so I've stopped and can recall many instances in which the employees, particularly those in the drive-thru taking orders, have been dismissive and passive aggressive. This last visit the drive thru attendant rushed my order, asking the next question before I was done saying what I wanted; mind you that I've only stopped there when there is no line as well as letting me know that there will be an upcharge for estra bacon, as if I already didn't know. Also no napkins were provided. Not to be petty, but it's the principle that counts. For instance, there was a time that they were offering samples of the pretzel chicken sandwich and skipped me for whatever reason, not that I wanted it but something told me I was judged because I am a delivery driver although I've never picked up an order from there because I don't particularly do restaurant food delivery although my previous car stated it. Some of the workers there are entitled and really need to learn to show everybody respect regardless of who they are. This is a franchised business and not to bring religion into this but as unapologetic your company is about your core values; some of these employees are a poor representation of biblical Christian values.

Customer service over the phone is poor. Agents are sorry about everything but offer no resolutions and are quick to ask you if there is anything else they can do for you.

I previously raised concerns about receiving cold food multiple times, specifically that my meals had arrived cold the last four times I ordered. I received an email from Wesley Lyon Gonzalez, from the store located in Burlington Ontario in Canada, who apologized for the repeated issues and assured me that this would not happen again. Because it seemed like someone was finally taking the issue seriously, I decided to give this location another chance. Unfortunately, once again, my food was cold. This is incredibly disappointing, especially after the follow-up and assurances I received. I strongly urge someone from head office to review this situation. It appears that the local management is not addressing or taking feedback seriously, and the repeated poor service is unacceptable.