Chick Fil-aReviews of chick-fil-a.com

It’s bigger was the worst buyer in the word they said it was good but there hair kind should’ve went back from all that cap one star that burger tastes like burnt bacon

Chic Fil-a's policies - no longer in line with conservative Christian ideals.

Just read that they created a DEI position. Why is that necessary? For us, DEI means Don't Eat Inside. Adios.

Why won’t Chik fil A refund customer for missing & rancid items??? Went thru the drive thru at Tuutle Crossing in OH. Missing brownie & received a rancid/sour milkshake. Called store was told by cashier & the Manager Channing Smith that their “new policy” was to make customers drive back to their store to show their receipt because they’ve had so many complaints of missing items. This was after I had already told both of them I went thru the drive thru as we don’t live there and we’re on our way to an event & they confirmed they found my receipt in their records. When I asked why would I have to drive back to them to bring in my receipt after they already confirmed they have it electronically and how would that “prove I wasn’t lying” (as was implied by Channing numerous times) I was simply told to call corporate. The email response from Corporate was that they referred my concern back to the store. The store emailed me a coupon for a brownie & shake. When I responded that I need a refund as there is no chick fil a in my area the store again reiterated their “new policy” of not refunding for missing and rancid items. After numerous communications and giving them numerous opportunities to make this right only to be refused they left me no other options but to post a review in hopes that someone in the organization will see and step up to do the right thing. And yes, I did dispute the charge on my card so now they can spend more money in salaries responding and handling that as well as paying the charge back fee they’ll automatically incur. They should have just done the right thing in the beginning.

We usually have no issues with Chick-Fil-A….up until today. My daughter placed a very simple drive-thru order: Chicken Strips Spicy Chicken Sandwich Mac n Cheese Large Fries Cheese Sauce (2) Honey Mustards When my daughter got home, No Spicy Chicken Sandwich. No Fries and No Honey Mustards. She drove back, waited in the drive-thru again and was assured that everything was in the bag. My daughter gets home and No Honey Mustards again. Chick-Fil-A….also advertises (2) pickles on their sandwiches. My sandwich has NO pickles. That’s what happens when they dance around in the the kitchen and are NOT paying attention.

I order a market salad got 2 blueberries in it. Got 2 strawberries in it. 3 pieces of apple in it. The rest was lettuce. Call and was told should have 6 blueberres 4 strawberry and more apples. Was told i need the receipt but they did not give it to me. Very statifed in the salad.

They get 1 star because the chicken is ok. Horrible service. Ordered a deluxe chicken sandwich and a plain with mayo only, and a Mac and cheese. Didn't get my Mac and cheese. Which I was so excited about. No mayo at all. And 3 fries? Why do I have 3 fries in my bag? Didn't order 3 fries. And good luck getting back in to get your order fixed because of the way they have their parking lot set up. This was the first time I've ever been and was so excited because of the way people rave about it. HUGE disappointment.

Terrible customer service. Called, emailed yet no response. Good Christian operation????? Food and service has taken a nose dive. I won’t be spending any more money with this company.