Edward
Chick Fil A Nope
My wife and I stop by your Northridge CA. store on Tampa St, Monday thru Friday every morning on the way to work for 2 breakfast sandwiches and 2 drinks. Just about every morning we get the same rude employee going through the drive thru. She asked what do we want. We are polite people. Never ask if we want sauces We say thank you never says "my Pleasure" like all the other employees. We get to the window even if no one else is there it takes your employee 8-10 minutes to complete the order. She's always socializing with another employee, we can hear the conversation. She manhandles the sandwiches when putting them in the bag and never puts napkins in, everytime. She also takes our credit card inside the window instead of just sticking the machine out. We really believe management needs to train her a little more. I don't know her name I just can describe her an an African American heavy set woman with bright red hair. We would love to stay good customers but not the way we've been treated.