CHI Institute Reviews | Read Customer Reviews of chi.us

CHI Institute Reviews | Read Customer Reviews of chi.us

CHI Institute reviews

163 approved reviews, newest moderated first

Mary Jo G.
Oct 11, 2020
Excellent service!
Excellent service! We received our order a few days after we made it. Your emails with the receipt were almost immediate as well. We have used Infratonic machines purchased from you for over 10 years now and have been been very pleased with the units! Keep up the good work!
Response from CHI InstituteOct 12, 2020
Hello Mary Jo, Thank you very much for taking time to let us know you were satisfied with your ordering process and service provided. We make it our goal to provide service and products that exceed our customers expectations! We hope you have a wonderful day! -The CHI Team
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Amrita S.
Oct 8, 2020
I had a problem with rattling on inside…
I had a problem with rattling on inside of my device. Dropped few times and my unit is many years old. I sent it back and they promptly fixed the issue and it is just like new. They were so courteous about it all. Of course I have to add that I would not be without my Infratonic. It has been a Godsend!
Response from CHI InstituteOct 8, 2020
Hello Amrita, We are happy to have been able to fix your machine and are thrilled to learn you are pleased with your experience. Have a wonderful day! -The CHI Team
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William H.
Oct 8, 2020
Totally fast service with no problems
Totally fast service with no problems
Response from CHI InstituteOct 8, 2020
Hello William, We are so glad to hear that you had a seamless process. Thank you for letting us know you are satisfied with the service provided! -The CHI Team
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Ray K.
Oct 5, 2020
Great service
Great service, product and repair. Love my infratonic 9, after repair the thing just keeps on going the battery last forever. The people at the company are super helpful and friendly. No complaints and am so impressed that I probable will buy everything they have to offer. Thanks, Ray
Response from CHI InstituteOct 5, 2020
Hello Ray, Thank you for taking time to let us know that you are pleased with your repair experience. We are very happy that we were able to repair your unit to your satisfaction. We strive to always provide excellence. -The CHI team
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Kirsten N.
Oct 4, 2020
Easy to find the battery I needed and…
Easy to find the battery I needed and was shipped right away. Great tracking and it arrived ahead of schedule. Sooo happy with the price too and that I can replace the battery to continue using my Infratonic 9.
Response from CHI InstituteOct 5, 2020
Hello Kirsten, We are happy to hear that you were able to complete the process with ease. We are happy to help keep your machine up and running any way that we can. -The CHI Team
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Joseph R.
Sep 22, 2020
You guys have an exceptioal product in…
You guys have an exceptioal product in the Infrasonic 9 AND GREAT custiomer service! Joe Reilly Music Therapist Tune-Up Network Enterprises (TUNE)
Response from CHI InstituteSep 22, 2020
Hello Joseph, We are so glad you like your Infratonic 9. We are always happy to hear we are meeting our customers expectations and we are always happy to help. -The CHI Team
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Tricia M.
Sep 13, 2020
Excellent Everything!!
I have a long history with this company and its products. Most recently I had an experience with a repair for one of my machines that's at least 20 years old. It was a wonderful experience. Not only did they take care of the repair quickly but they also were friendly and helpful in the process. My husband and I are well into our 70's and have had more than 2 decades of being pain free and active thanks to CHI Institute. I will also be buying one of their newer products
Response from CHI InstituteSep 14, 2020
Hello Tricia, Thank you for being such a long time supporter of CHI Institute and all our products. We appreciate you taking time to let us know you are pleased with our service. We are always happy to help! -The CHI Team
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Cheryl S.
Sep 4, 2020
You have wonderful customer service
You have wonderful customer service
Response from CHI InstituteSep 4, 2020
Cheryl, We are proud to prompt top of the line customer service. Thank you for letting us know we are meeting your expectations. We are always delighted to help! -The CHI Team
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