CHI InstituteOur Tribe aspires to enhance their human experience. In order to succeed, our Tribe requires the inspiration to wholeheartedly embrace their struggles and challenge their inner ego. With sincere intention, you can grow physically, emotionally. Once you’ve enhanced your human experience, be the positive change in our world that our Tribe strives to be!
CHI Institute (chi.us) has 163 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
163 approved reviews, newest moderated first
KH
I have an older CHI. My granddaughter used it and wanted her own. She received new one quickly and loves it. Thank you
Response from CHI InstituteJul 19, 2021
Hello, We are so happy to hear that not only you, but now members of your family, are able to experience the benefits of our CHI machines. We appreciate you sharing this with others, and we truly hope that our machines (both old and new) will continue to offer the relief you both are looking for. -The CHI Team
SAMMIE N.
The New CHI Machine is Awesome and it has brought my extreme Pain I live with 24-7 from Polio down from a 10 plus to around 4 or 5 that runs from my head to my feet, affecting every muscle and joint in my body. Thank you CHI Institute for your great CHI Product and Service. Sincerely Sammie Nasur, Sardis MS.
Response from CHI InstituteJul 8, 2021
Hello Sammie, We're extremely happy that your machine is providing you with the pain relief that you're looking for! We're always looking for ways to improve and make our products more effective, so it's empowering to know that the work is paying off for customers such as yourself. Thank you very much for your feedback. -The CHI Team
FatherVincent R.
My chi palm was “thumping” so I called to ask about whether it needed to be returned for repairs. The Chi Tribe representative was exceptionally gracious and thoroughly knowledgeable about the complexities of the unit and explained the reason for the noise much to my satisfaction. After all was said and done there was no need to return the unit. This chi palm is a miracle in disguise. I use it daily on every part of my body in need of healing energy. My involvement with the Chi Tribe goes back decades and I am eternally grateful to Richard and his family of helpers for making this miracle possible. This chi palm in my opinion is a quantum leap from the infratonic 9. It is so ergonomically facile and works wonders. I recommend it to everyone.
Response from CHI InstituteJul 7, 2021
Hi Father Vincent, Thank you very much for the kind words. Our team works very hard to provide the best customer service that we can, so it's nice to hear that our efforts are paying off. We're especially happy that we were able to work with you to get your CHI Palm functioning, and that it's been providing you with the relief and healing that you're looking for. Thanks for being a member of our tribe for so long, and we look forward to what we can do for you in the future! -The CHI Team
ShuLei F.
Both my husband and I use it every couple of days for over an hour at a time. He has some discomfort with digestion and heaviness in his body from Parkinson disease. I walk a lot and have a tendency towards getting shin splints and plantar fascitis in the past, with tense achilles and calves. We both have so much relief from the minimal use of Chi Palm we LOVE it!! We have recommended our friends too and they purchased the kit and soon the Chi Palm. Thank you for inventing such a smart unit for us. I know it will last a long time since your previous units from 20 years ago is still working!!
Response from CHI InstituteJul 7, 2021
Hi ShuLei, We're extremely happy to hear that both you and your wife are able to find relief through your CHI Palm unit! It sounds like you're both dealing with a great deal of pain, so it's nice to know that our machines are helping to relieve you of some of that. It's also humbling to hear that have been recommending us to some of your friends, and we very much appreciate the kind words that you've been spreading. Thank you for being such a great advocate for us, and we're happy to have you as a part of the tribe! -The CHI Team
Glenda H.
I love my Palm! Customer Service is awesome! Keep up the great work!
Response from CHI InstituteJun 29, 2021
Hello Glenda, We are very glad that you are enjoying your CHI Palm and that our customer service has met your expectations. We are always happy to help! -The CHI Team
Byron J.
I mailed my device in to have it repaired, I was astonished at how quickly it was repaired and what a through job "detailing" cleaning every aspect and the relativity inexpensive cost! Thank you very much! Byron
Response from CHI InstituteJun 21, 2021
Hello Byron, We are very glad to hear that you are pleased with your repair experience. We strive to provide top of the line customer service that you can rely on. Thank you for taking time to let us know that you are satisfied. -The CHI Team
Angela
It was a very good experience, as always!!!
Response from CHI InstituteJun 15, 2021
Hello Angela, We are happy to hear that the service you received was up to our standards, and hope that the products are of great use to you. Thank you for your feedback! -The CHI Team
Kurt L.
5.points effective for pain calmness I love this machine
Response from CHI InstituteJun 7, 2021
Hello Kurt, We are happy to hear that you are enjoying our machine and it is providing you with relief. Thank you for your feedback! -The CHI Team