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Cheryl's Cookies and Brownies (cheryls.com) has 341 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Brenda
Although I initially had some problems with this company, they have since reached out to me and did more than enough to fix the problem. I appreciate their concern and am changing my review. Customer service is my priority. Everyone makes mistakes, but how they’re dealt with is what counts most. This company fixed everything and I am more than grateful. Give them a try
TDK
Honestly, the employee I placed the order with was very nice and accommodating. At first it was a bit frustrating, but he was just following the company's rules. As far as for the cookies, DON'T waste your money. they are very dry and not much flavor. Their shipping is very expensive.
Michael
I wrote an earlier review about Cheryl's cookies. The review was not based on the cookies, but on the delivery method that Cheryl's used. Customer service has since fixed the problem to my satisfaction. I am Very pleased with the customer service person that I dealt with!
Krysta Nicole J.
Excellent After reading these reviews I almost tried to change my order. I am so glad I could not. These cookies were exactly what I have been looking for and they arrived quickly. I will be ordering Cheryl's Cookies often.
Joanne S.
I had ordered a birthday box for my grandchild..a Fall assortment mistakenly came in its place. I was very disappointed, si I called...customer service was lousy, till I demanded to speak to a supervisor. She was awesome and very accommodating. She gladly sent my kids a great Halloween box. At no additional cost to me..I was very pleased...mistakes happen and Cheryl's made my day!! Thank you! PS..the cookies are wonderful!!!
Robert S.
My mom ordered the product for my uncle. It was his birthday, and they were needed within 2 days. Shipped overnight, got there on time. Thanks cheryl's.
Allison S.
You really know how to make the best cookie in the world , that blueberry muffin cookie really topped my cookie chain ❤️ And those bad reviews those people are jealous!
Rachell O.
DELICIOUS! I thought for the price the cookies would be mini. Imagine my surprise when they arrived.. full size, individually wrapped, amazing variety! The mystery box is perfect for an office you wanna say thank you to! I will be ordering from them again and again! Thank you rachell
