Cheryl's Cookies and BrowniesReviews of cheryls.com

The cookies are good. Every time I call I am on the phone for 20min or more.. usually because they charged me for shipping when I have free shipping passport. I just hung up after being on phone for more than 30 min. My phone was about to die and I was tired of being put on hold.

We have received these cookies as gifts from other practices so we decided to order 230 cookies to use in our marketing deliveries for February. I ordered the cookies 1-bulk of 200 cookies and another with 30 cookies at the same time, paid extra shipping to have them delivered on 02/13/19 since I was planning to hand deliver them to other practices that we work with on 02/14/19 - Valentines Day. Well Cheryl's Cookies sent me the 30 set of cookies today (2/04/19) and refuses to do anything to resolve their error. Only advice they could offer was to freeze them until I am ready to deliver. That's just the image I want to portray that we deliver old thawed out cookies!!! NOT!!! I was really disappointed BIG TIME and will not be ordering from this company ever again!

I didn't get the cookies I ordered. Cheryl's sent a new order. I still didn't get a full complete CORRECT order. I'm waiting to see what their response will be on this second error. Great tasting cookies, UNACCEPTABLE service.

Im Originally From N.C. I tried my first Cheryl's gingerbread cookie with some type of cream on it. Overpriced as well as TOO SWEET! If Ya don't have diabetes , eat these things over a period of time & ya will. Overrated

I ordered cookies last year and they are delicious. However, delivery is very unreliable. They promise delivery but don't deliver. I ordered on 12/16 and delivery was supposed to be 12/19. Hah! Nothing delivered as of Christmas. I think they are doing too much promoting and can't keep up with their orders. Over promise and undeliver.. They are expensive too, so one should expect better service. Never again