Customer
I bought a Pina Colada air freshener…
I bought a Pina Colada air freshener but this is absolutely useless! The scent disappears one minute after use!
Shop high quality auto detail supplies from car wax to car polish and full auto detailing kits at Chemical Guys today!
Chemical Guys (chemicalguys.com) has 165 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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165 approved reviews, newest moderated first
Customer
I bought a Pina Colada air freshener but this is absolutely useless! The scent disappears one minute after use!
Mark
This company has become extremely difficult to deal with. Two orders in a row there was something to return. Both times, the company required photos, I had to pay for return shipping and there was a major inquiry as to why the item was being returned. I explained the items were still in the factory box, sealed, and I was told I would assessed a 15% restocking fee and return shipping. I will never buy another thing from them. I will take my business elsewhere.
Zac P.
Destroyed my cloth seats using their brush and cloth seat cleaner.. following direct step by step instructions. Took them a month to respond and their response was to gaslight me. Their customer service team is cheeks. I’m beside myself. Sad this was the first experience with this company after switching from my normal product line, Adam’s, which I’ve used for years
Jake E.
False advertisement, the spray foam gun barley works
Edi N.
I got sick after using their products. Just read their labels. I strongly do not recommend them.
Eddies
I ordered a buffing kit, Waxes towels and other stuff from chemical guys. After a week they canceled my order for no reason. They charged my card. After many many calls they now are re sending it. Another week has gone by and now still nothing the box they shipped never made it and is now going back to chemical guys. This has been the worst company to buy anything through. Customer service Sucks. has been Horrible. I asked to speak to a Manager and they told me their isn't any. But they still have my money on credit card which I am now going to dispute.
Rocks A.
Tried to place an order and instantly canceled. I reached out to them and they told me that they wouldn't deal with a customer out of country. Even though I live just North of US border and have my stuff delivered state side. So then I tried to order with my US address and CC, and again they said they couldn't help! Avoid this company, not helpful.
Chris B.
If I could give zero stars I would. They got my incorrect ship to address, tried multiple times to get them to correct it. The item still has NOT shipped. They say it's impossible to change the address even though it has not shipped. I also can't cancel the order. Frustrating. They just took my money......