Chemical GuysReviews of chemicalguys.com

Ordered their $100 bucket for $59.99 and when it was delivered the box was all wet so after opening I found multiple bottles leaking fluid also came with a bucket but no lid to hold the products in so I called and sent them pictures to no avail they don't care about happy customers also the $100 order came with $54.96 worth of products which I can't use as the contents are all over the box NEVER WILL ORDER ANOTHER PRODUCT FROM THEM I will stay with Torque Detail or Adam's Polishes this company is a joke and their customer service department is non existent

Worst customer service ever. Non existence at all. No reply at emails. Wrong items sent. No one answers

I recently purchased the new chemical guys “New and Improved” pressure washer ……YEAAA RIGHT !!! What a terrible joke that thing was , not only was one of the two main and only connection points plastic but it from the jump wouldn’t stop leaking and then to top it off the water filter screen thingy broke so fast it was impressive how much time was not wasted on getting the customer to a huge decision ? A. Should I buy or order another part for this questionable product or should I just send it back , me I chose to order this new piece but while waiting I said F it and sent that pos right back where it came from. Moral to the story do not buy chem guys pressure washer there I said it I’m out . Bottom line why on gods green earth would ever think to make the garden hose quick connect PLASTIC who’s super bright idea was that because it’s one of two things either you guys wanted or planned on people breaking them a lot and having to ship out tons of filters to get paid so basically a scam or somebody really thought that was a good idea in which case I will never buy or trust chem guys enough to buy something of that price again until I either gain the faith I once had in them or just will go without straight up I can’t wrap my mind around the designer who put a piece of plastic in place of a piece of brass to withstand that kind of a workload I mean I almost feel like it was a joke from the beginning but I’m not sure at all so steer clear of chem guys pressure washers until much improvement is made .

I bought the Chemical Guys for my bumpers, etc on my jeep and husbands truck. I applied it early in the day, but last night it rained. Every bit of it washed off. It is now back to the faded dull look. Not happy at all with this product. The Dollar General products are actually better.

I'm UK based and surprised to see CG's Trust pilot score so low, reading through the comments it seems to be partly down to store service over the product themselves. In my opinion CG's products are extremely good and well thought out for the hobbyist & professional. Personally I love their range of air fresheners and they do a 5050 wax which is a traditional Carnauba wax, it is almost as good as SvissWax Onyx which is £60 per 100ml and CG's 5050 is £65 for 400ml, you can apply it in so many different weather conditions and it just makes the vehicle look amazing. Their buffing/polishing machine pads are good and not badly priced, Hydocharge is a great hybrid ceramic wax coating, super easy to apply and instant hydrophobic properties to paintwork. While the current score doesn't speak well of Chemical Guy's I wouldn't be put off buying their products maybe just avoid the outlets?

Not happy at all as I bought a $180 dollar polisher. I used it once for like one panel and was very unsatisfied with it. I called and spoke with a gentleman and he said he’d hook me up with a discount on a polisher that I would be satisfied with.. I get an email 3 weeks later saying they won’t do anything about it.. I put all my trust in these guys and I was let down and out of $180 dollars… lost a good customer… sad

These “guys” do not answer any of their “contact us” emails no matter how many cases you might open! I’m a very reasonable person but they are pathetic! Products are fairly good but service is terrible. Looking for other brand products now as I see no sense in lining a company’s pockets only to get bad service!

I love the product I had a car that has set for 5 years in a wooded area used this and all the algae and black mold came right off!! Thanks guys