ChefpreserveReviews of chefpreserve.com

So far its horrible, its not holding a charge . When it does it not pulling much air out. Forget trying to use it with liquid. Bought 3 of these . 2 for gifts . I am embarrassed to have thought these are legit. The concept and idea are good . The product not good at all.

The device has worked, but when I used it to hold my strawberries. The next day, I found the strawberries, having been under pressure, soft and damaged. They lasted a shorter time than when I had kept them in their original container from the grocery store. Bananas also did not do well. I used it for cookies and it pressed them together so firmly that I could not separate them. In order to eat the cookies I had to take three of them mash together and eat around the edges. Definitely a bad guy.

Excited to receive the product and put to use. Unfortunately, the product did not work - light was on showing it was activated. I thought perhaps there was a flaw in the bag. I opened another bag nothing. I did submit a form requesting a return label on their website under contact us - two months later no response. $99.00 for a product that does not work nor the company responding. Very poor experience.

Ordered from hawaii and paid almost one month ago and still no delivery in sight ! When complaining I receive a letter of apology but no inquiring about the merchandise who is stuck or lost in SFO for 2 weeks! This company does not care about customers! Do not buy from them !

Would not recommend this item. Bought in August 2025, stopped sucking the air out. Can't get a replacement or refund.

OK, so now they just sent me a new email today from another Customer Service person asking me what they can do for me. Heck, I just want my measly credit they STILL owe me. Really a poor company to do business with and read other reviews the product SUCKS! What a crappy company service! Don't buy from them as they are extremely difficult in honoring their return policy. Did exactly what was stated in my decision to return it and they tried to bribe me to not send it back. Never again will I consider any of their products! Way to go Wade in CS,you ruined your companies reputation!

The machine stopped working after 3 bags. There is a sound coming from the bags that makes me believe they are not vacuum safe. This is a scam!!!

My device does not work. Also, I was charged $99.00 and it is advertised much cheaper on a number of sites.