ChefpreserveReviews of chefpreserve.com

I ordered this before Christmas and have not received it as of January 12th. My payment was processed.

THE WORST customer service and delivery service ever experienced. Company promised 3 day shipment and Christmas delivery. Purchased ten days prior to Christmas as a gift. The item SHIPPED a month later. When contacting the company, I received “No worries. Have a Good Day.”

I could never get the bags to seal. After several attempts I gave up and sent them a request to return for a refund. So far NO response to my request. Do not purchase this product.

Poor customer service response. Trying to purchase large bags and glass containers they show and they are not available. C/S provides no help. Won’t tell me how to purchase.

I purchased one of these devices even though I have a larger foodsaver model. This device worked well a few times and then stopped vacuuming on both bags and containers. I have contacted customer service 3 separate times over from the time of purchase in the middle of December and into January. as of this time I have not heard back from them at all. Very disappointed with the device and the customer service.

They dont deliver on time. If you call They wont answer instead they suggest texting. If you text They wont reply either. And if you send an email its as if there isnt a person that reads them. Instead you get a blanket statement thst could be for anyone. NEVER ORDERING FROM THIS COMPANY AGAIN

Customer service is terrible. The only way to reach them is by email. That is AI generated. No real person answers. I've been waiting 2wks for a refund. It took them over a week to get me a return label. Im actually in the process of contacting the BBB. If you are interested business you need to address customer request

This product makes vegetables and fruits spoil faster; absolutely do not use it. If you do decide to buy it, only buy it from Amazon. Returning the product through the company's website is very difficult and complicated.