ChefpreserveReviews of chefpreserve.com

I always wanted a chef preserve since I saw ads for them on my iPad. I thought I would take a chance on ordering one (I’m in Canada) and they are in the USA. Anyway I had a little problem with the one I got. I wrote to them and they said they would replace it for me without my having to send it back (which I was prepared to do) I did send a picture of it. Anyway, when I wrote to them they replied right away. I was flabbergasted when they said they would replace it and I didn’t have to bother returning my unusable one. I wasn’t expecting such quick positive action from them. I have to say my new one works perfectly and I do love it! Also, why wouldn’t you want to take a chance on a company that has such a good customer relationship. They’re the best! I will certainly recommend them to everyone I think could use one.

I purchased the product with the extra bags. Using it about a dozen times and then it stopped working. I made contact with the company advising of the issue and they promptly sent me a new one. This one appears to have more power and is performing as advertised. True to their word and guarantee I’m a satisfied customer.

Just the fact knowing that my food is going to last a lot longer than regular freezer bags. I recommend the Chef Preserve, it's a great investment. The first night I got mine I was able to vacuum pack my chicken, pork, hamburger, steak and more.

A very quick response to my question about ordering additional bags. This is much appreciated in this world of customer service.

I absolutely LOVE my ChefPreserve products! Grocery shopping for one, you end up trashing half of what you purchased. With my ChefPreserve system I can split my groceries in half and seal them for a later time. I actually giggled the first time I watched it remove the air out of the bags. Takes less room in my freezer and fridge. My grandson giggled too when I let him use it so I reopened them 3 times just to watch him. I don’t agree nor understand all the negativity about this company and its products as I’ve only have good results with them. Have ordered more bags and am going to place another order. The customer service has been very helpful and efficient. Maybe those who don’t like the product are not following the instructions for best results…just wondering…as I’ve had great customer service when I’ve had a question. Thank you ChefPreserve for having a fun and great product!

To begin the Company has one of the best customer service team. As a business owner I appreciate a Company that takes the time and stands behind their product. I had a small issue with product, they walked me through a few steps and decided to replace the product. I received it with in a week and use it daily.

What a wonderful product. I use it all the time. Recently it stopped working due to user error. Customer service is wonderful. They also love their product. They take care of their customers. They are happy to help and did. They exceeded all expectations. I will be a life long customer.

I purchased a unit in Feb, 2026 but it stopped working after two uses. I reached out to Chefpreserve via email. They apologized and immediately sent me a replacement unit as I did not want a refund. Chefpreserve also sent complimentary glass containers for the inconvenience. Now I am TOTALLY pleased with the unit and Chefpreserve. They were so nice, apologetic and did not hesitate to remedy the situation. And I love the effectiveness of the unit and how it really preserves the freshness of my vegetables and frozen food. I do recommend them. Thanks Chefpreserve!