Steven L.
Ordered two devices and neither work
Ordered two devices and neither work. No customer service response and the online phone number is a fake number.

Chefpreserve is listed under Appliances & Electronics.
Chefpreserve (chefpreserve.com) has 451 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 71 reviews with 1 star · Clear filters
Steven L.
Ordered two devices and neither work. No customer service response and the online phone number is a fake number.
Tracey
As of 3-17/26, same problem. I still don’t have it. I ordered the product (order C172122573P) on Nov 13th and still don’t have it. I have sent 3 emails asking for response. It’s unsettling being out $79 without an explanation. I am requesting a credit back to my original payment. Tracey
Marie V.
Like others, I waited a long time for my product. I wasn't upset about that, as it was the holidays and this looked like a great item to give as a gift. My complaint is its performance. It works NOTHING like shown in the advertisement. I was sure to read the directions, followed all the Do's and Don'ts and even had someone else give it a try. It didn't work AT ALL. I'm grateful I didn't order any additional bags or containers. I will be requesting a refund.
Richard
I loved it for exactly 1 month, then it quit sucking. I could not even help with pushing the air out. 5 times I have asked for my money or a new product. As I write today, I have only had my machine for 2 months, then when you try to get a phone # thy pubulish - 1 888-123-4567 - I guess that they think that we are all fools
Jack R.
FRAUD, SCAM! Returned the item with their RMS still no refund! RUN!! Total piece of !!!
Shari W.
This company is a scam. I ordered my device on 12/15 and it never arrived. Yet my credit card was charged twice for different amounts by a company disguised as lighting. There is no phone number on their website but there was a toll-free merchant number in my bank record. It was bogus and I was immediately disconnected. My bank confirmed the charges were fraudulent.
Marie J.
Confirmé par ma banque pour un achat que je n’ai jamais reçu : fraude. Heureusement, j’ai été remboursée par l’assurance; mais ils ont tout de même empoché l’argent!
P D.
j ai commande le 15 descembre et jamais ete livre le service apres vente est pourrie il ne reponde a aucun de mes courriel mefiez vous de la fraude