Karen
I reached out in regards to my charging cord
I reached out in regards to my charging cord, they sent a response quickly and helped me with getting the item I needed. It was probably the best customer service i have ever had.

Chefpreserve is listed under Appliances & Electronics.
Chefpreserve (chefpreserve.com) has 451 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent

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Showing 345 reviews with 5 stars · Clear filters
Karen
I reached out in regards to my charging cord, they sent a response quickly and helped me with getting the item I needed. It was probably the best customer service i have ever had.
Rianne/Rob M.
I love mine and have no trouble reusing the bags. I prefer to hand wash (vs dishwasher) though you can use the latter. I've used some bags lots of times.
Mark N.
There was a mix up in the delivery arrangement and all I could find online was it was sitting in a warehouse with a shipping label, but it was never shipped for 3-4 weeks. I emailed cus-svc and got a quick response and within just days the item was shipped and received. Thanks to Christine who straightened it out for me.
Carol/Peter M.
I was experimenting with Chef Preserve, trying out sealing different foods, sometimes not too successful. All I did was contact CP and they helped me out, giving me tips on what to do. CP works great and the service is excellent. I highly recommend them
Jacqueline
I love my chef preserve, but after a while it lost it suction. I contacted Chef’s preserves customer service and was quite pleased on how they handle the situation. They immediately offered a replacement and stayed in contact with me through the whole process. We did have a bit of a problem with delivery being they sent it back, but chef preserve sent out another one immediately after verifying the mailing address. I will definitely use them in the future.
Joe K.
The company responded in a very timely manner and was truly concerned about my issue. They assisted me in rectifying my problem and came up with a solution that far exceeded my expectations. Great companies don’t just close deals—they support customers long after the sale, and that’s what drives repeat business.
Lynne G.
They wer incredible in answering my questions
CMH
I recently started using Chef Preserve and love the product. When re-organizing my kitchen and pantry, I ran out of extra bags, so I re-ordered a large amount while signing up for the automatic re-order program. I didn’t realize that I would then be getting this huge order each month so I texted with customer service. Kaitlyn first made sure that she understood my needs and then changed my orders to much smaller amounts and less often scheduled deliveries. I could not be happier with their personalized outstanding service.