Dawn
Great Chef preserve customer service
I had ordered the chef perserve hand machine, as a friend highly reccomended. It shipped pretty fast, but even after charging 2 hrs, and then again overnight, the charge /vacuum only lasted thru 2 small bags. The charge died. I tried several times, so I contacted Chef Preserve, and after sending a video of what happens, they agreed to send me a new one. Got within 5 days, and it works fantastic. Highly reccomend. Dawn Neal


