ChefpreserveReviews of chefpreserve.com

In today's world with so much online shopping, it can be such a challenge to have to return an item. I purchased a preserve chef vacuum sealer some time ago. I honestly don't know the date. It failed on me a couple weeks ago. It simply would no longer charge. I noticed on this company's website they have a two year Warranty. The actual expense of this item is not high. I had no anticipation of getting an acceptable solution when I emailed the company. My email was responded to rather promptly. A representative named Kaitlyn presented a series of questions with which I provided answers. She quickly determined my practices were in the guidelines for proper use of my vacuum sealer. A new one was shipped to me promptly at no charge! I have no idea how many friends and family members I have been bragging to about this amazing device which I know several have purchased. The first thing I did after purchasing my vacuum sealer, was go to Costco and return the big heavy sealer sitting on a shelf in my pantry, lol! I have never looked back. I give the highest praises to this company. It is a low cost purchase, but a top shelf customer service experience! David L. in Lincoln, CA

My wife was absolutely in Love with her vacuum sealer . Lightweight, powerful, easy to use and store. After a few days we had a problem with the charging adapter. I immediately informed Chef Preserve. To my surprise their friendly staff answered my concerns within a day and after answering a few technical questions as to the problem, with another day they informed that my new vacuum sealer had been shipped to me.. Very courteous and friendly.. Thank you .. Keith Hogue

I saw a video on it so I asked for one for Christmas. OMG , I absolutely love it. It's so incredibly quick and easy. It stays on my kitchen counter. Having reusable bags is phenomenal. I've got a freezer filling with meat and fruits and veggies sealed in the frig. I love to shredd my own cheese. It works awesome on that too. I've shown my husband how to use it and he is amazed with it. Best thing money can buy and so worth every penny. It's just the 2 of us living here now so it sure is nice to be able to keep the food fresh longer.

I ordered an extra large glass container and they immediately sent me a replacement with their apologies. I love this product so much. I ordered more glass containers and am going to get rid of my old ones.

I am ADDICTED to Chef Preserve! It’s so much easier than the food preserver we present use! CP is convenient and easy to store! In fact it’s left out on my island cause I use it for everything! I’m changing my lifestyle and those glass containers are going to be real convenient for my Sunday food prep! I love it!

I purchased a Chef Preserve Vacuum Sealer in Nov 2025. In April it stopped working and I couldn't figure out why. I contacted the company looking for a possible solution. Christine, from customer service, reminded me that Chef Preserve had a two year warranty. After I answered a few simple questions about the issue, I was told that an order for a new unit was being processed. The next day, I received an email informing me that my new Chef Preserve Vacuum Sealer was on its way. Nice to find a company that truly stands behind their product. Chef Preserve not only has Vacuum bags in different sizes, they also have glass containers with Vacuum lids. I love mine so much that I just ordered another set.

The experience was exceptional was more than I expected to get the product is very good and the service from their customer service department was superb. I would definitely recommend this to anyone.

I love my Chef Preserve vacuum sealer. That being said, I misplaced my charging cord. I reached out to Chef Preserve and they were quick to reply and help with the situation. One of the best customer service I have encountered. They stand by their product and do what they can to keep their customers happy. I highly recommend this product and the company!