ChefpreserveReviews of chefpreserve.com

I have a defective tool that is two months old. I have emailed several times because it still should be in warranty and get no response. I have ordered 30 bags +2 orders of the glass containers. I can’t use any of these without the tool. The warranty is no good if you can’t get them to acknowledge it.

I wanted to share my recent experience with Chef Preserve in hopes of getting some assistance and also making other customers aware. I have been trying to return a vacuum sealer, but the return process on your website does not function properly. The “return portal” repeatedly sends me in a continuous loop, and on the one occasion I was able to proceed, the verification system would not recognize me as human despite multiple attempts. Additionally, the “contact us” option leads to the same issue, leaving me with no way to complete a return or reach support. At this point, I am simply asking for a working method to process my return. I would appreciate a response from Chef Preserve with clear instructions on how to proceed. I hope this can be resolved quickly, and I encourage the company to review and fix these issues so other customers do not face the same frustration. Gerald

After one use the vacuum bags wouldn’t seal. This product is absolute junk and do not waste your money. Regardless of what type of food or the size this product failed over and over again!

We ordered one for Christmas directly from the company and it never arrived as promised. We ordered another from Amazon and it arrived before Christmas and it was given as a gift. The original one arrived well after Christmas and we’ve been fighting with this company to get a refund for this unused, unopened product since early January. We have proof of return to the company and have all the receipts confirming the return. The company won’t issue a refund as promised, even after jumping through all of their hoops for a complicated return shipment. There’s no phone number to call. Now they’ve completely stopped answering our emails, which were all AI generated. What kind of scam is this?

Bags don’t stay sealed after only 1 use & 1 hand washing! I put them in the dishwasher because they said that was doable…DON’T DO IT! It ruins the seal completely! I put fresh vegetables in them & put in refrigerator….seal breaks every time! What junk! Don’t make the same mistake I made. Keep your hard earned money!💴

I loved it. then all of a sudden, the vacuum attachment quit working. I have only had it a few months.

Sealer was supposed to arrive in 3 days but 16 days and no package. I ordered 2 sealers at $79. each (with 30 bags) but my card was charged $251.84. I tried to contact them several times but got no response. PURE SCAM!

Terrible product, the vacuum sealer DOES NOT WORK. Your food rottens in three days, the seal does not hold and the bags stink after one use even after washing them. Don’t waste your money , don’t buy anything from this company . Liars it’s all they are! When you contact them to try to return the product or to complain they ignore your messages and do not reply. When you call their number they don’t answer, all you get is a voice message to leave a message which they will never reply to. A TOTAL SCAM