Gayle M.
Use the included tab to seal bags
I found it very difficult to seal the bags, but it turns out I was not using the closer tab that comes with the bags. By the time I learned this from their customer service department (very nice), I had already thrown mine away. When I did get it to seal, it worked well and I got no freezer burn. 2026 06 11. Yesterday, a free replacement set arrived courtesy of the customer service department. I really couldn't ask for more than that!
Response from ChefpreserveJun 10, 2026
Thank you so much for your review! We're glad our customer service team was able to help and that you got everything working properly in the end. It’s great to hear you're now getting a good seal and no freezer burn. We really appreciate your feedback and support.


