Teresa W.
I love this product
I love this product. I had an unfortunate delivery of an order I placed recently. It was not what I ordered at all. Christine was very nice and concerned. She told me to take a picture of everything that came in the box, plus the shipping label. I also sent a copy of what I did order. She went out of her way I think, because I was in contact with her over 5-6 emails every step of the way. In the end, I was told my order was replaced for 2 sets out of the 3 of some dishware I had ordered, but I also had one set in the order they mailed that was wrong. In the end, everything was made right. She was kind, courteous, and very efficient in her processing this claim. Best Customer Service I have ever received!! I highly recommend their products and now I can I highly recommend their Customer Service and know their customers will be treated right.
Response from ChefpreserveJul 30, 2026
Thank you so much for your wonderful review! We truly appreciate you sharing your experience. We’re so glad Christine was able to assist and make sure everything was resolved for you. Providing helpful, caring support is something our team takes great pride in. Thank you for your patience, your recommendation, and for choosing Chef Preserve. We’re grateful to have you as a customer!


