Stephanie P.
So easy to refill and clean!
I recently purchased the Cheerble D1 Pro fountain. It worked great for 2 weeks but then it randomly stopped. It was making a noise that sounded like the impeller was trying to spin but couldn’t and no water would flow through. I reached out to the company via the chat option on their website. They were quick to respond with some trouble shooting instructions. When that didn’t work, they were quick to offer me a full refund that I got back on my credit card in about 4 days. I understand sometimes products malfunction and it’s possible to get a lemon. I’m not upset about it as these things happen. But the company kindly and promptly took care of the issue. I really loved the set up of the fountain and how easy it is to clean. The base with electrical components is completely separate so it’s super easy to unsnap the top to refill and clean. I love that there is no submerged pump! I plan to purchase another D1 Pro next week through the Cheerble store on Amazon to get quicker shipping. I have their E1 Lite fountain in my bedroom for the cats and I absolutely love that one too! I plan on putting one in every room of my house for my cats. Highly recommend these fountains!



