CheddarsReviews of cheddars.com

Steak was burnt

Honestly we have been going to Chedders for years amd it was one of our favorites. It's been going down hill but we keep giving it another chance. We took our 26 year old son there for his birthday as a family. It was horrible. The waitress was crying because her boyfriend was fighting with her there was no clean silver ware so they brought our food with no silver ware. We were asking any wait staff walking by for silverware. One young lady said we could have plastic because they were trying to wash and roll silver ware. This is all happening while our food is sitting in front of us getting cold. Then the manager came to apologize but instead of getting us silver ware she stood there and told us all a woe is me. I told her our food was getting cold we were there to celebrate our son and we truly didn't care we just wanted something to eat with. She started hollering at me and said for me not to talk to her like that. At this point we should have left bit everybody was tired and hungry. Somebody brought silver ware nobody really ate because food was cold she apologized and comped food but we will never be back and I'm sure it wont be open much longer. I work with the public for over 30 years They def need help! Beaumont Tx

Used to love eating at Cheddar's. First they dropped O-Rings, then service got so bad I stopped going. It's been a year so I gave them another try. I called to place a pick-up order but could not get through. I went to location on Germantown Rd in Memphis and no one at seating station so I called and got same phone response. I noticed that two phones behind station all red lights but no ringer. Young man showed up and I asked could I place to go order. He pointed to a table in bar area and said go there and someone would take order. I stayed there 15 min. before I left. People behind bar talking to each other but not taking order's. THEY WERE NOT BUSY. LOTS OF EMPTY SEATS. I'm done with them. Loved their food, good value. Used to go 20+ times a year. Never again.

I took a friend to eat there this past weekend boy I was embarrassed with all the mistakes I had been raving about their food the spinach dip was dry not good.. Then we were served chicken fried instead of what we both ordered we told chicken fried steak with one meat patty we were served whole burned chicken with gravy she did replaced with the right but needless to say it was also burned would eat so I packed it up, I gave it to my dog she was having a hard time chewing it .. I had a Very bad experience which cost me $48, Maybe different cook.. I won’t be going or recommend them anymore too I am embarrassed to recommend them..

The food was outstanding. But the wait when there were tables and booths empty. We sat there and three families came in and left and never got seated and there was no reason we should have had to wait. We wanted to try Cheddars again but Disappointed. Really Think it needs better management.

My wife likes chicken pot pie but what she ordered was soupy and had not much flavor. My food was barely ok. Service was poor. We will not be back.

There was no hostess so we sat at the bar. The bar was full of dirty dishes and only one other person at the bar. Ordered our food which they didn’t have Caesar salad available so I ordered a soup. When they brought my husbands food they tell me there’s no soup. Why did they wait so long to tell me. I didn’t eat and left as soon as my husband was done. It was the worst experience I’ve ever had. Ocala branch

Cheddars is not going to bring back their onion rings! I have not been in there since a month before Covid because they no longer have onion rings. I know this isn’t an entrée but it is the appetizer of choice for my family and I refuse to go in if I cannot order them. Sometimes it’s just two or three of us and sometimes it’s 12 to 18 hours and you no longer have my business