CheckbookCheckbook’s all-in-one push payments platform offers everything you need to disburse payments at scale. No hassle. No percentages. No hidden fees.
Checkbook (checkbook.io) has 189 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Claim this listingAdministration & Services
Excellent
Administration & Services · New York, New York
Excellent
Administration & Services · RIVERTON, Wyoming
Excellent
Administration & Services · Nashville
Excellent
189 approved reviews, newest moderated first
Jules D.
Awesome! Helped with all my questions!
Response from CheckbookMay 22, 2023
Hi Jules, My name is Genna and I'm a member of the Customer Support team at Checkbook. Thank you for taking the time to write us a review! We are happy that you had a great experience and your issue was resolved quickly. Please reach out again in case you have any other questions or concerns to [email protected] and we'll be happy to assist you. Warmest regards, Genna T.
William B.
So far I am very pleased with the experience. I will get back with a more in depth review when my business is concluded.
Response from CheckbookMay 22, 2023
Hi William, My name is Genna, a member of the Customer Support team at Checkbook. Thank you for the great review! It’s great to hear that you had a positive experience with us and that your problem was resolved quickly. We are always here to assist you as your business is developing so please do not hesitate to reach out at [email protected] anytime. Warmest regards, Genna T.
Ben G.
Our company has had the pleasure of working with Checkbook for several years now, and we can confidently say that our partnership has been a huge success. One of the most important aspects of any business partnership is having a shared vision. We have a clear understanding of our business goals and objectives, and we work together to achieve them. Communications with our payment partner are personal yet professional. The staff at Checkbook ensures that we are both on the same page and help make decisions based on what is best for our business. Another key component of our partnership is our complementary skills. When a beneficiary has a payment dispute, we can rely on Checkbook to resolve the issue quickly and competently. This allows us to divide responsibilities based on our strengths and work together more efficiently. We have a clear understanding of each other's roles and responsibilities within the Fintech space. This ensures that we are both working towards the same goals and that there is no confusion or duplication of efforts. Most importantly, our partnership is built on a foundation of trust and respect. We value each other's opinions and expertise, and we never make decisions without consulting each other first. We are also open and honest with each other, even when it comes to difficult conversations. This has created a sense of trust and mutual respect that has helped us navigate challenges and achieve success together. Overall, our successful business partnership is the result of a shared vision, complementary skills, clear roles and responsibilities, and a foundation of trust and respect. I am grateful for my partnership and look forward to continuing to work together to achieve our business goals.
Response from CheckbookMay 22, 2023
Hi Ben, My name is Genna, a member of the Customer Support team at Checkbook. Thank you for taking the time to write such a detailed and positive review and for being a loyal customer. We are happy you had a great experience working with us and we are happy to assist you anytime. Please do not hesitate to reach out whenever you need anything else to [email protected]. Warmest regards, Genna T.
Elicia P.
Prompt service
Response from CheckbookApr 11, 2023
Thank you for your review, Elicia! We greatly appreciate the kind words. We try our best to provide high quality support for our clients. If we can ever do anything for you, please reach out to us at [email protected] and we’ll be here for you. Warm regards, John Corotis
sabrina A.
Customer service was very helpful with my problem !
Response from CheckbookApr 11, 2023
Thank you for your review, Sabrina! We greatly appreciate the kind words. We try our best to provide high quality support for our clients. If we can ever do anything for you, please reach out to us at [email protected] and we’ll be here for you. Warm regards, John Corotis
aaron M.
This has been a life saver. I love that you can choose to deposit on the card or add a bank account to it to send to. Once it is set up it is super easy to use.
Response from CheckbookApr 11, 2023
Hello Aaron, Thank you for your review! We greatly appreciate the kind words. We try our best to provide high quality support for our clients. If we can ever do anything for you, please reach out to us at [email protected] and we’ll be here for you. Warm regards, John Corotis
julie B.
They do not reply to chats. When and if they ever reply to your email they never answer the question. Pitiful customer service!
Response from CheckbookNov 10, 2022
Hello Julie, My name is John Corotis and I’m a member of the Customer Support Team here at Checkbook. I am sorry you have not had a great experience with our Customer Support Team. We strive to provide the best customer support we can. We recently upgraded our support ticketing system, so if you reach out to us at [email protected] I promise to help you the best I can. Thank you for taking the time to leave a review. Warm regards, John Corotis [email protected]
Jordan W.
This is the worst company ever. They suspended my account in which I pay rent with and haven’t responded to me in a week. There is no way nobody is available to help for a whole week. This is ridiculous
Response from CheckbookNov 10, 2022
Hello Jordan, My name is John Corotis and I’m a member of the Customer Support Team here at Checkbook. I am sorry you did not have a response from the team for a week. That should not be happening. The reason why your account was suspended is because your billing charges keep rejecting every month. I can promise you if you contact us at [email protected] you will receive prompt service from our team. Thank you for taking the time to leave a review, Jordan. Warm regards, John Corotis [email protected]