Chris A.
Bait & Switch
First time dealing with this company and clicked on a promotion that I didn’t know all the details on. This ended up being a bait and switch tactic where they give you a promotion and then call you immediately and tell you that it’s not available anymore. The amount of money they charged me I could’ve gone through American Airlines and gotten my points and the booking would’ve taken five minutes. Instead, it took an hour for them to book a flight. Needless to say the amount of wait time felt like a scam artist company. The record locator showed up on my American app so it’s a legitimate purchase, but I’m not getting really what I wanted. I would stay away from this company not to be racist, but it’s Indian-run and you’re not going to get anywhere with them. I told him I will never deal with their company ever again. This was not a good first time experience. I’m also getting a new credit card. I just do not trust the amount of time I was on hold that all of it was booking my airline tickets. Whoever read this, please stay away from this company!



