CheapestairportparkingReviews of cheapestairportparking.com

I booked a parking spot through Cheapestairportparking (The Way) in mid July at a Motel 6 near Seatac airport. After I checked in to the parking, I was informed that they did not have the courtesy transport available (as was advertised on the site). So I immediately departed and determining that it was too far to walk to the airport and possibly not enough time to catch a rideshare, I found other parking close to the airport at a higher cost. I reported this to Cheapestairportparking almost immediately, just before boarding my flight. Several days later I received the following reply: " ..... that Way cannot be held liable for non-operatable, late, or third-party payments including Uber, Lyft or Taxi services processed during your travel. " This is BS - they can be held responsible for what is advertised on their website. They were in breach of contract. There were several back and forth emails between me and Cheapestairport parking and their message was essentially the same as above. I successfully disputed the charge with my credit card company and ultimately prevailed. Cheapestairport parking was given several opportunities to do the right thing. They chose not to. They lost this case and my future business. Note that I have used this company in the past without issue, but when their client companies who actually provide the parking fail to deliver, Cheapestairportparking will not help you. Given the number of bad reviews on this website, I'd say my experience is far from unusual. I strongly recommend avoiding Cheapestairportparking.

I paid to park at the Larkspur Landing Hotel, which is 7miles from the airport (not the 1.5 miles stated on website) On my return home, I called for the shuttle to pick me up and was told the shuttle van had a flat. They weren't sure when it would be fixed. So, I took a cab which cost $43, I was told by the hotel they wouldn't give any reimbursement. I also called this company I booked parking with and no one ever answered the phone. Next time I'll be parking at the airport.

My credit card was charged twice for the same reservation. When calling customer service they said there was only one reservation (yes, and I was charged 2x for it). They did not try to help m despite speaking with managers and explaining the situation. They stole $56 from me. Illegal!

Online booking for airport parking at off-site hotel. The website is rudimentary and clumsy at best. Booking completed indicates "will email confirmation" but none arrived. (No way to print reservation until email arrives.) Multiple emails and online submissions generated no response. Credit card charged for booking so I know it was completed on their side. Only after calling WAY.COM where the charge was posted... and a VERY LONG hold and call time... I was able to get the email sent. Never booking with these guys again. Pricing wasn't much different and hassle factor lost value compared to simply booking with hotel for parking directly.

Do not use this company. Customer service is horrible. The advertising was very misleading. We had an early flight and were in able to take advantage of the service. We had to park our car at the airport. They were able to sell our spot to another customer for the week we paid for. They would not even give us partial credit. Scandalous. I can see that they have earned all 1.3 of their stars.

ZERO stars. Cheapestairportparking.com and Way is a scam. I booked and prepaid for parking reservations through this company for a parking garage near Reagan Washington National airport that was supposed to include a free shuttle to the airport, but when we arrived at the parking garage, it was shutdown due to construction and blocked off to the public. We did not have time to search other nearby parking facilities or we would have missed our flight, so we just parked at the airport in its economy lot, which by the way was reasonable and great. I reached out to this company to obtain a refund but they refused, stating that they require reservations to be canceled prior to the start of a reservation. I advised that I did not cancel, they are the ones that did not honor my reservation. I further advised that accepting money from people when you know a parking garage is inoperable is fraudulent and that I would report them to the BBB if they refused to refund me. I wish I would have done my homework and reviewed some of the reviews on this company.

If I could use less stars, I would. Terrible customer service and dishonorable to their policies. Joyson Hernandez said there is no way he can help me since my trip was cancelled. I emailed them the date of my trip and did not receive a response from them until 11 days later.

They emailed me less than an hour before my reservation to tell me that my spot was not available and I would need to park across town. There was not enough time before my flight to make it and I ended up paying to park at the airport. When I contacted them for a refund they told me that since it was past my reservation time they could not do it. They took zero responsibility for changing my reservation and only tried to contact me via email even though they had my phone number.