Nadeem A.
The technical support agent/person name was Vanessa Siervo
The technical support agent/person name is "Vanessa Siervo" she did very fast and quick service, i really happy to fix nicely my computer software.

Publisher of check printing software such as CHAX: check by phone/fax/email, as well as, MultiCHAX: check writing software.https://www.chax-store.comhttps://multichax.com
CHAX SOFTWARE, INC. (chax.com) has 26 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingInternet & Software · Las Vegas, Nevada
Excellent

Internet & Software · Las Vegas, Nevada
Excellent

Internet & Software · Las Vegas, Nevada
Excellent

Internet & Software · Las Vegas, Nevada
Excellent
26 approved reviews, newest moderated first
Nadeem A.
The technical support agent/person name is "Vanessa Siervo" she did very fast and quick service, i really happy to fix nicely my computer software.
Kaylee
The agent I worked with was incredibly helpful and made it easy for me to solve my issue!
Monsey T.
Before you purchase the software BEWARE many banks require you to use a special ink for the baking info. Chax will not refund your purchase
Response from CHAX SOFTWARE, INC.Mar 25, 2024
Dear Monsey, Thank you for taking the time to share your feedback with us. We understand your concern regarding the use of special ink for printing banking information and its impact on your experience with our software. At CHAX, we strive to ensure our customers have all the necessary information before making a purchase. Our software is designed to work with MICR (Magnetic Ink Character Recognition) ink, which is a standard requirement by many banks for processing checks. This information is provided in our product documentation and on our website to help our customers prepare for their check printing needs. We regret any inconvenience this may have caused you and appreciate the opportunity to clarify this requirement. While our refund policy typically covers issues directly related to the functionality of our software, we are committed to customer satisfaction and would like to understand more about your situation. Please contact us directly at [email protected], so we can discuss your experience further and explore how we can make this right for you. Whether it's providing additional support to meet your banking requirements or discussing other possible solutions, we're here to help. Thank you again for your feedback, and we look forward to the opportunity to assist you. Sincerely, CHAX Team
Fran G.
I have just had wonderful help from Vanessa this morning. My laptop died and I needed to print company checks. I had to transfer my Multichax to a new computer, which I did after Vanessa sent me my account information, but I still had trouble with my printer. She came online this morning at 7:00 am, her time, and has me back up and printing! I am a happy Multichax customer! Your Support People are awesome!! Five stars for Vanessa!!!👏👏👏
Dean
John Cinco and the Chax support team has been fantastic to work with. My computer recently suffered a reboot and several programs stopped working properly. The Chax support team was able to call and remote in to my computer to fix the problem quickly and provided information as to what they were doing along the way.
SANDRA G.
Hello, I'm not sure if I answered this survey, but I must say, if I could have given Vanessa 100 stars, I would. She has always been courteous and proficient in give assistance to us. No matter what, she always takes the time to assist. I have only been working with MultChax for the past 5 years, and I don't know where I would be if Vanessa ever left. Her professionalism is off the chart and I would just like to thank her for all her assistance throughout the years. Sincerely, Sandra Garcia Accountant
Alex
John provided excellent customer service! He proved to be knowledgeable and patient as he assisted us in reinstalling the software.
Debbie
John was great at helping me, I needed urgent assistance. He knew how to solve the problem and fast. And he was patient with me and my skills.