Rhiannon G.
I don't even want to give 1 star but…
I don't even want to give 1 star but won't let me proceed without doing so. Took the wrong amount (,more)when I placed my order , now taken more money today!!
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Chartheck (chartheck.com) has 70 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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70 approved reviews, newest moderated first
Rhiannon G.
I don't even want to give 1 star but won't let me proceed without doing so. Took the wrong amount (,more)when I placed my order , now taken more money today!!
Sarah E.
Looks like I have become another statistic. Bird suncatcher looked beautiful. I went on the website rather than Facebook to check legit. But should have checked reviews 1st. £22 pound sterling clearly advertised then find emails says 52.76$ is on email. I thought that's ok it probably will be that with exchange rate. I was shocked to find £53.52 taken out of my bank plus £1.60 non sterling transaction fee. There was no shipping costs detailed so I guess I've been scammed too. Unanswered email but it has only been a few days
Joy
DON'T BUY! If there is even a remote chance that you may need to return the item. The item I ordered was cheaper quality then what appears in the ad picture and uncomfortable to wear. I have been emailing them every day for over a week to get instruction on how to return the item and they are refusing to provide return instructions. They have offered that I keep the item (that I don't want) and they will refund $10 out of $40 that the item original costed me. Their email stated, "kindly understand that we have tried our best to offer you all the best solutions." So be warned that they return/refund policy is a big fat NO, they will not allow you to return the item for a full refund.
Mary Ellen P.
I should have checked the reviews before I ordered from these people, I ordered two dog day key rings at the end of October and two cars these gifts are for my grandchildren and by the look of this I'm not going to get them for Christmas or if I do I'm afraid I'm going to be ashamed to give them to them. There's no way to track where the items are. My bank called me 4 days ago from the fraud department and asked me if I had made these purchases I don't know if she was suspicious or if it was a different place that I usually order from. Guess I'll look on Amazon or shop local
DR
Oh how I wish I saw these reviews before I ordered!! I'm so aggravated! Everything I have experienced is in these reviews. I have not received the cotton shoes yet, but would expect them in a few months or never!! I'm sure they are gonna be crap! Ugh!!! So mad right now! I got the add off Facebook and never ever will I trust Facebook again. Ridiculous! Thanks for letting me vent!! :0
Bruce A.
These guys screw you over on the price. I got billed $NZ58 for something that should have been under NZ$40. I sent these guys an email regarding this along with a picture of the article and the price, but as of this date i still haven't heard back from them. This was over two weeks ago. I have received the article which is excellent. But NOT HAPPY.
Susie G.
Run! Horrible product-Ordered a puzzle and the painting is so awful some of the pieces can't even be identified. Tried to return via the info on their website and neither email addresses listed for support is valid. The email address listed in the box below is also invalid! What a scam! Learned my lesson!
Chris B.
Definitely avoid.I was charged £31GBPfor an item that was advertised as £20 GBP.It was a stained glass! Bird Suncatcher that was totally opaque and showed no light through at all.Worthless!It was tiny and I was misled by photos on site.Did not return after reading reviews on here…..which I wish I had read prior to purchase.Yes!I was scammed and am furious!