dali R.
Bought shoes
Bought shoes. Site claims if not 100% satisfied returns will be accepted. Still fighting with them via email. They offered me $4!!!! I paid $30 for low quality shoes. Do not order from this site. Cheap quality products.
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Chartheck (chartheck.com) has 70 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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70 approved reviews, newest moderated first
dali R.
Bought shoes. Site claims if not 100% satisfied returns will be accepted. Still fighting with them via email. They offered me $4!!!! I paid $30 for low quality shoes. Do not order from this site. Cheap quality products.
Katrina S.
STAY AWAY from this website! I ordered the Sun Cather 7 birds. Product was much smaller than it appears on photo (photo must be manipulated in that manner) , and with poor quality in detailing and materials, very different from pictures. Made several complaints, and was in the end offered 3(!) USD has compansation, and no return possibiliy.. I paid 30 USD for a product that is completely worthless to me. Waist of time and money.
Mary
If I could rate it zero I would because that’s exactly what I got!! Zero of the items I ordered!! It’s a scam!! Stay well away! Sent numerous emails About not receiving my order and they keep saying I have to contact courier Fastway for reimbursement! I gave them my money!! Fastway Courier says I have to be reimbursed by Chartheck. This item was sold on Instagram! Not buying from social media ads anymore. All scammers!!! Beware!
Elizabeth S.
Not an American company. Chinese scammers. As previous folk say, they can’t cancel your order as it’s already sent. I am disappointed in PayPal for endorsing this company!! Stay well clear.
Janet C.
Chartheck is a scam sight. When it showed up as a receipt in Chinese, I already questioned it. No tracking code or anything. So I got in touch with another name on my receipt to check into it. Found out it is a scam. Charged on my Paypalcredit Account but it is now being sent to me. Over $100 for some cheap thing that is misrepresented. You need to check it out. They are still selling their items on Facebook. One person said he never got his stuff until 3 months later and it nothing but cheap stuff made of plastic and painted. The misrepresented the article on more than one thing. Please check out this company. I am only going by numerous reviews I have just read. Have not received anything yet, but they say it is just cheap plastic and painted plastic, not worth anything. Not one good review, or maybe one, but not for what I bought. Very upset , it was going to be a Christmas gift for my family members. Purchase date 11/7/2022. They are still selling on Facebook.
Kate M.
Facebook ad gives impression of selling stained glass bird hanging with light coming through the glass. In actual fact the glass, if it is glass, is opaque. Have written to the company by email asking where to return. Companies House registers two trading addresses one in Ilford, one Sunbury on Thames. Whilst they responded to my email, no return address was specified. Am awaiting a further response otherwise its Trading Standards, Which, and Facebook marketplace complaints. P.s. Have bern told they will refund 4USD still no return address stated. Certainly will never buy off Facebook Marketplace or tom a Facebook advert again.
Christopher Paul C.
Just a note...i have researched these conpanies on facebook and bought a few items myself. What ive found is they are ALL chinese that say they are closing down making it sound like a uk company...they are not. When you receive your goods via uk address these are the couriers set up to deal with foreign company deliveries especially china and based mainly in sunbury The companies are all based in the same part of china and they design the sales based on..you buy thinking uk based at least...you want refund because never as advertised...they offer 15% to start then 30% and you keep the c..p they just sent If you want to still return you pay shipping which has to be tracked and can cost more than the item owes you Nice scam hey. Positive feedback is not genuine, it cant be unless you have a labrador sitting next to you :-) Until facebook, instagram and others change how they do business china will grow while we give up our hard earned money Please use trust pilot everytime you wish to purchase
Susie M.
Trust Pilot is what's great!! I was just about to purchase these lovely birds for my elderly Mother for Xmas...they look so gorgeous! I've been scammed 2x before with FB advertised products so I thought this time I'd look into it. Bingo!! Sure enough another Scam! I'm so thrilled I found out this time round! Thanks everyone for your reviews.