ChartheckReviews of chartheck.com

I believe I have been ripped off by CHARTHECK and expect the overcharged funds be returned into my account. Advertised for $15, as ‘Birds Stained Window Panel’ it is NOT transparent as implied, but a tiny piece of dark coloured plastics, yet Chartheck chargeing my Visa $53.22US dollars! Somehow the cost became $23- then $28.93 with shipping & US DOLLARS only mentioned last, once. The VISA charge is a RIP OFF as 28.93 US Dollar = 42,36 Australian Dollars, so much more than I agreed to for a very deceptive & disappointing product.

I bought a stained glass bird hanging from Chartheck and what a disappointment. The quality of the item is very poor and allows no light through. There is no return and refund policy. Their customer service offer no satisfactory resolution and simply confirm I have received what was ordered. Recommend people stay away from this site.

DO NOT ORDER FROM THIS COMPANY.!!!!!!! Ordered shoes and it took forever for them to come. When I finally did receive, the sizing wasn't right. Went back and forth for weeks. All I wanted to do was return, but they told me the size I ordered is what they sent. Since there wasn't any product flaws they would not give me return authorization, instead offered me $3 US Dollars in Credit. REALLY. If it wasn't such a hassle on my end I would dispute the credit card charges, but then they shut down my card and issue a new one. So I got played by this company.

BUYER BEWARE! Items are cheaply made and not as advertised. I ordered a wood burned nativity set and was sent a blurry screen printed nativity puzzle. When I asked about a refund/return I was told no and offered $3 for my dissatisfaction.

I ordered 2 identical items of the ‘stain glass birds’. They weren’t nearly as nice as I thought they would be for gifts…like others said, definitely not translucent to let the sun in! My main issue is that they were packed so poorly, with no soft protection between the 2 items…so one had a piece broken off on arrival! They say ‘no risk’, 100% guarantee, etc, but they have only offered me $2 US ‘compensation’! When I said I wanted a replacement or full refund they’ve only offered me $5! We’ve been going back and forth for 2 weeks. No name on the email of the person who doesn’t have the authority to give any higher offer, but not passing it up to anyone with more authority either! I’m on a merry go round!! And still no gift for my friend!

‘Birds stained glass window hangings’ was how this product was advertised so I assumed it was a beautiful piece of artwork of 7 stained glass birds but what I received was an alloy metal hanging of 7 PAINTED birds. I emailed the support people advertised on the thank you card accompanying the item on 24hservice.com questioning what I had thought I had purchased and what I actually received and their reply was ‘what you bought were 7 birds, we did not make a mistake. Have a good life’ How rude and unprofessional and after seeing the feedback on this site I can see why. Shady advertising and extremely poor customer service is the only way I can describe my experience with these people.

I would give 0 stars if I could. I bought an item which never arrived. They say they don't have a reimbursement policy, once the item is sent (and it gets lost) there's nothing they can do... How can it be possible? NEVER AGAIN!

Ordered and received a window bird hanging that was supposed to be translucent like stained glass. However, item received was smaller than the image shown on their page and did not allow light through even in the brightest window. They would not allow a refund when contacted. DO NOT ORDER FROM CHARTHECK!!!