FlyCFGCharter Flight Group offers private jet aircraft flights, business jet charters for corporate executives, and personal private planes for luxury travels.
FlyCFG (charterflightgroup.com) has 164 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Airlines & Air Travel · Miami, Florida
Excellent
Airlines & Air Travel · Clearwater, Florida
Excellent
Airlines & Air Travel · Miami Beach, Florida
Excellent
Airlines & Air Travel · Delray Beach, Florida
Excellent
164 approved reviews, newest moderated first
John L.
Good initial response time. Can’t seem to get my email correct for my invoice. Still have not received one.
Response from FlyCFGMar 14, 2024
Hi John, Thank you so much for your feedback. Apologies for the confusion with the invoice. I have ensured your email address has been updated and the invoice has been sent. If you have any questions or need any further assistance at all, please do not hesitate to reach out. We are here to help.
CR
Ursula was fantastic and very knowledgeable. She guided me through each step of the booking process. The team after booking was great, there was lots of communication. The answers to all of my questions came very quickly. Thank you
Response from FlyCFGMar 14, 2024
Thank you so much for taking the time to share your experience with us. Ursula truly is an asset to our team. We are thrilled to hear she delivered top notice service and seamless assistance throughout the entire booking process. Thank you again for choosing FlyCFG. We look forward to serving you again in the future.
Thomas M.
The pilots and Staff were very polite, professional, and the managers/ directors Dylan and Jordan were very dedicated and worked hard for me with my problems with my trip to California, even though it was not the outcome we had hoped for it means a lot to me too see the effort put in on their side, and I am super appreciative of that and will continue to use you guys exclusively for travel. Sincerely, -Mr. Montgomery
Response from FlyCFGMar 12, 2024
Hi Mr. Montgomery, Thank you so much for your thoughtful review and feedback. We all truly wished for a better outcome. We view our clients as partners and will continue to advocate for you going forward. We value your trust and support and look forward to working for you again soon. Thank you again for choosing FlyCFG. Please let us know if there is anything at all we can assist with.
Tony W.
Fantastic flight crew and experience. Will continue using this service.
Response from FlyCFGMar 12, 2024
Hi Tony, Love to hear it. Thank you so much for sharing. Please let us know if we can be of any further assistance. Looking forward to working for you again soon.
Suzan
CFG is so very accommodating and professional. They were flexible when my schedule changed and arranged new flights. The pilots helped me with my Yellow Lab and luggage on and off the Jet. Safety rules were thoroughly covered. They checked to see I was comfortable. My Jeep was pulled up to the Jet steps, all luggage moved to my vehicle and the gas tank was full. I drove away a very satisfied passenger.
Response from FlyCFGMar 12, 2024
Hi Suzan, Thank you so much for sharing. We truly value your feedback. Here at FlyCFG your safety and comfort are our top priority. Happy to hear your flight went smoothly. Looking forward to welcoming you back on board soon.
Kristen A.
You all made it very easy from the moment I called. I appreciate the help in safely flying my family from Texas to Florida on very short notice. The customer service was fantastic!
Response from FlyCFGMar 12, 2024
Hi Kristen, Loved connecting with you today. So glad your in-laws chose not to make the long drive and book with us instead. Thank you so much for sharing your feedback and experience. This will definitely be a spring break your children will never forget. Thank you again for choosing FlyCFG. We hope to work for you again soon!
Edward M.
This trip was related to a medical emergency and its use allowed us to avoid a 20 hour trip by car or a commercial airport with two pets which would have taken over 10 hours and crowds of people. This charter flight allowed us to get door to door in 4 hours, with no fuss, no crowds, and little effort or stress on our part. Ursula, our "'flycfg advisor" who booked the trip was attentive to every question and concern. She responded quickly and sensitively and followed up throughout the process including after we landed.
Response from FlyCFGMar 4, 2024
Hi Edward, Thank you so much for taking the time to post and share your recent FlyCFG experience. Very happy to hear you enjoyed working with Ursula. Glad you decided to avoid the long, stressful journey and travel with us instead. We hope to welcome you back on board in the future under better circumstances. Please let us know if we can be of any further assistance.
Customer
CFG provides really excellent charter service. All their staff are very knowledgeable. They understand exactly what I'm looking for in an aircraft and they follow through every step of the way.
Response from FlyCFGFeb 28, 2024
Thank you so much for sharing your feedback and five star review. We truly appreciate your business and hope to work for you again soon. Please let us know if there is anything at all we can assist with. Thank you again for choosing FlyCFG!