Charter Flight Group offers private jet aircraft flights, business jet charters for corporate executives, and personal private planes for luxury travels.
FlyCFG (charterflightgroup.com) has 164 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
charterflightgroup.com
Website
charterflightgroup.com
Category
Airlines & Air Travel
Location
Boca Raton, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 77% of reviews.
Latest
Most recent review: October 2025.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Outstanding and informative pilots
Professional in every regard
Pre-flight contacts to check on our status
Interior of aircrafts fresh and clean
Toilets clean and functional
On-time departures
Shook hands with us as we departed the aircraft
Response from FlyCFGMar 27, 2024
Hi Dr. Guido, We are so appreciative of you taking the time to share your recent FlyCFG experience. We truly appreciate your support and hope to serve you again soon. Please let us know if we can be of any further assistance at all. We are here to help.
BE
Bev
My first private charter
As a first-time private charter flier, I found that, without exception, everyone at CFG that I came into contact with was understanding, patient and thoroughly professional in assisting me through the process…and my many, many…many inquiries.
Literally, from the first step of getting (& accepting) a quote for my flight….to ensuring that a personal ‘prerequisite ‘ of mine was on board for my flight, hot water for tea, CFG was insanely responsive and quite reassuring to all of my queries.
Based on CFG’s performance on this, my initial foray into the world private charters, I’ve found a great company to help me never, again have to reenter the chaotic, unreliable and time-intensive grueling world of commercial flying.
You’ve been forewarned - this ‘new toy’, my newfound freedom, can be addictive!
Response from FlyCFGMar 27, 2024
Hi Bev,
Thank you so much for sharing your kind words and five star review. As a first-time private charter flier, we understand that embarking on this journey can be both exciting and nerve-wracking. We are thrilled you chose us here at FlyCFG to assist with your first charter experience. Looking forward to many more adventures. We hope to welcome you back onboard very soon!
GB
Geoffrey B C.
Seamless trip from Dulles to Nashville
Seamless trip from Dulles to Nashville. Booked at the last minute, a few options presented and off we went. Great way to travel!
Response from FlyCFGMar 27, 2024
Hi Geoffrey, Thank you so much for sharing. We are so glad everything went smoothly on your recent flight to Nashville. Whether it's a planned trip or last minute getaway, our team works hard to ensure all clients have a seamless experience from takeoff to touchdown. We hope we get the opportunity to serve you again soon. Please let us know if we can be of any further assistance.
MA
Matt
Great customer service!
These guys knocked it out of the park! We were tired from business meetings all week with no sleep and missed a flight. They got us a ride booked in no time and the pilots were ready to go by the time we made it to the fbo. Thank you Anna Foy for your help and dealing with three cranky people early in the morning. 11/10!!!!
Response from FlyCFGMar 20, 2024
Hi Matt, We so appreciate your support and positive feedback. Thank you so much for sharing. A week of business meetings is undoubtedly exhausting! Happy to hear Anna was able to quickly step in and get you promptly to your destination. Please let us know if there is anything at all we can assist with. We hope to serve you again in the future.
MN
mark N.
absolutely the best experience…
absolutely the best experience chartering an airplane
had a cancelled flight for spring break had my grandchildren ready to go and the rebooking was going to put us in FL 3 days later . called and with in 3 hours had a plane ready and took off from Smyrna airport to Ft Lauderdale / great trip Dan our pilot was fantastic the grandkids will never forget this !! thanks so much !!
Response from FlyCFGMar 20, 2024
Hi Mark, We love hearing stories like these. We are so happy our team was able to step in and help be part of a spring break miracle after the unfortunate cancellation of your original flights. Thank you for taking the time to share you unforgettable experience with us. Thank you for choosing FlyCFG. We hope we can welcome you back on board soon!
GS
Gary S.
Daniel Dineen was so helpful finding us…
Daniel Dineen was so helpful finding us a flight and answered all of our questions. He was not only pleasant but a great communicator too. Everyone we were in contact with were compassionate and easy to work with including the pilots . It was a smooth and easy flight. It was a great experience to say the least.
Response from FlyCFGMar 19, 2024
Hi Gary, Thank you so much for taking the time to share your recent FlyCFG experience with us. We greatly appreciate the kind words about Daniel and our team. We strive to provide exceptional service and your positive feedback motivates us to continue doing so. Please do not hesitate to reach out if you need anything at all. We hope to serve you again soon!
JH
John H.
Some excellent, some left a bit to be desired
The pilots were outstanding. Josh was very helpful and the operations team was very responsive. On the other hand, the plane was not what we were expecting-a different model, older than expected and didn't have good reclining seats. The biggest challenge was the shifting schedule for the return flight and also the need to stop in AZ rather than direct back to Portland.
Response from FlyCFGMar 15, 2024
Hi John, Thank you for taking the time to share your review and recent experience. We appreciate all feedback as it allows us to improve going forward. Pleased to hear, Josh and our team were helpful throughout the booking process. Our team is available 24-7 to ensure you get timely responses as needed. Sorry to hear the aircraft pedigree did not meet your expectations. Due to the configuration of the aircraft there are some seats that don't recline as far as others. Josh has already relayed your concerns regarding the reclining features to the aircraft owner to ensure all seats are functioning and repaired if necessary for future flights going forward. Unfortunately the change in schedule and decision to stop in AZ were out of our control, given that we are at the mercy of government agencies who control customs and the ability to arrive back from international trips. The stop in AZ was chosen by aircraft operations in order to obey FAA regulations. We appreciate your understanding regarding these matters. If you have any questions at all or need further assistance, please do not hesitate to reach out. Thank you again for choosing FlyCFG. We hope to work for you again soon.
GE
Geoff E.
Josh at FlyCFG did a great job.
Josh at FlyCFG did a great job finding an aircraft for my trip on very short notice.
The aircraft provided (PC-12 NG) was clean and well provisioned, we arrived early for our trip and were able to depart thirty minutes ahead of schedule.
Very competent and polite crew, the captain (Adam) has 10k+ hours and is extremely familiar with the aircraft.
I would highly recommend FlyCFG and the operator that they used for this trip.
Response from FlyCFGMar 14, 2024
Hi Geoff, Thank you so much for the kind review and recommendation. We greatly appreciate your business and support. Very happy to hear Josh and the entire crew delivered an exceptional experience on your recent flight. We hope we get the opportunity to work for you again soon, and thank you again for choosing FlyCFG.
