Charter VanlinesReviews of charter-vanlines.com

Charter Van Lines was a great choice when it came time to pack up and move from Oklahoma to New Jersey. They were able to help me coordinate a very large move with next to no effort on my part. Not only did they handle how to move our household, but also set up the transport of our other vehicle at the same time! They even had the option ready if we needed to store our things until our new place was finished. I would recommend Charter Van Lines to anyone looking to simplify moving.

Great business, customer service and super friendly. I suggest you give them a try 👍👌

I concur with all of the negative reviews posted in March and April of this year. I too was charged more for "additional" items after loading. Yes, I did add a couple things but I also subtracted MANY items that I ended up selling and donating. My move was inventoried by another moving company and I'd forwarded that list to Charter for them to quote from, so it's not like I guesstimated anything. I received 5 different delivery dates over the course of the move. No one communicated the same message to me. When I was given the final date by the driver, requested the day off work to be there, he calls me the morning he was supposed to be here to say he got "stuck" in Atlanta with a big load that was ahead of mine and wouldn't be there until the next day. When he arrives the next day, he refused to pull the truck up to my place and instead charged me extra for "long carry." He did not have any ramps, appliance dollies, straps or other professional equipment and his one helper he'd found by posting an ad on Craigslist. I found the Craigslist ad to be sure the helper was telling the truth. He refused to move a toolbox into my unit because it was "too heavy." Well that item had been inventoried and showed at 350lbs, not my fault he didn't have the manpower or equipment to handle the contract. Charter is a broker and while I knew that going into this move, I expected that they had better access to quality movers than I would. Turns out, that was not the case at all. My move was subcontracted our to two horribly rated companies. I could have hired a shady driver and Craigslist labor myself! Charter did not respond to my report to the BBB. I have now filed a complaint with the Palm Beach County Department of Consumer Affairs. Charter is NOT licensed through the county they operate in. If I do not get an answer from the county, next I will file complaints with the state of Florida Department of Agriculture and Consumer Services and then the U.S. Department of Transportation. Message me if you've had horrible service with Charter, contact me if you'd like the web address for the forms you'll need to file complaints.

Initially, I was really concerned about how I would move my items. Didn't want to undertake the stress on my own. A friend suggested Charter Vanlines. The company was really helpful. I was really impressed with the way they boxed the items, then labeled the boxes. All items and belongings were transported safely and securely. No case of loss or damage were recorded. Really impressed with the excellent service received.

My wife and I were looking for an easy way to move to our new home across the state and we were not disappointed. I had bad experiences with moving companies in the past (being late, overcharging, etc.) but I had none of those problems with Charter Van Lines. They made me feel at ease and I'm very pleased I chose them. Everyone was so nice and helpful. Please consider the next time you're looking for a moving company!

Had an excellent experience, would highly recommend!!

Me and My wife had to move from Ohio to Colorado this week and were looking into some lower cost alternatives to the "big box" moving companies. We only live in a two bedroom town house run by a jerk of a land lord. We really wanted to get out to rodo and fast. So we got on the good old internet and did some research and found this awesome site called trust pilot. They basically direct to the service or product that will meet your specific needs. We found this company called Charter Vanlines. Gave them a call and OMG somebody answered right away and they could speak fluent English. We got a quick quote too. $859! WOW! We couldn't believe it. We were on that like flies on you know what. The service was great for the price. Nothing got damaged and we coordinated it so we would arrive same place same time. I would highly reccomend this company as a more cost efficient alternative to traditional moving companies who charge a fortune and take their own darn time. The guys were friendly. They were carefully with our fragile property like my electronics, television and musical equipment. Im even facebook friends with one of the guys now. Don't get ripped off and go with these guys. Im definitely utilizing their services again when I need to get my Piano from my in-laws house.

Charter Vanlines is awesome to work with! I would choose them again for my moving needs, they were very friendly and professional. They helped to relieve some of the stress and worries I had by answering all of my questions. I definitely recommend giving them a try!