Charlotte RusseReviews of charlotterusse.com

Items arrived on time and packaged well. I’m pleased with my purchase.

I don’t have any complaint about Charlotte Russe...

I adore Charlotte Russe great deals great prices and great clothes for a trendy full figured Diva!!

Cute & affordable !

Love ordering from you guys!! I haven't had a bad experience yet!! Keep it up!! Thanks

When I received my order I was short 1 item. I sent a message to the message center and I have not gotten a response.

Order arrived when stated, great prices.

I think Charlotte Russe could do better... I love their cute styles and affordable prices. The deals and sales keep me coming back. But their site upkeep and customer service is terrible... it is too common and very dissapointing when so many of their items are out of stock but the site will still let you order them and advertise them for weeks after they are out of stock. I had an experience where an item I ordered was out of stock so instead they sent me the wrong color with out asking and expected me to pay to ship it back for a refund. I've also recieved damaged items. Customer service isn't any good half the time... You have to luck out with a good rep to be helped, but most others just won't help. I've even been ignored when I messaged the Facebook page for customer service. So I asked for a way to contact corporate offices and they wouldn't answer back.