Charlotte RusseReviews of charlotterusse.com

Received tee shirts instead of the items I ordered which included a pair of shoes and by time I received my package some of the items were sold out. The customer service representative I spoke to was great and very helpful.

Love your Refuge jeans.

Shipping always takes forever, even before the item ships. It takes about a full week for the item to get processed and then another week or week or two for it to arrive. And after the first week of processing, only then does the company tell me that one of my items are out of stock when it should have been posted on the website itself. My last complaint is for their items, they only have the option for one size. I can't even remember how many times I've wanted an item and it's only been a S or XS and I'll check back constantly and there will never be larger sizes

The website never lets me order from my account. I tried to reset the password, but the link never gets emailed. I always have to check out as a guest. Its frustrating.

I love Charlotte Russe. They've got the cutest clothes reasonably priced. The only thing that bothers me about them is their salespeople. They remind me of car salesmen. They don't leave you alone. Idk about you but when I'm shopping if I need help, you'll know I need help. If I'm looking at clothes - leave me alone.

I think you should have more different styles for each section and be less expensive

Good on delievery time

Ordering online is easy and fast. The representatives are very helpful when you ask questions. I don’t like the new way of shipping items