Charlene's Safe RideReviews of charlenesaferide.com

I definitely recommend Charlene's Safe Ride to anyone. I used it to reach RDU airport and also on my way back. I really can't find anything negative in the service they offered. They were super-efficient in managing my trip even thought I don't have a phone number. Quick and kind e-mail responses, efficient chat service, friendly taxi drivers PERFECTLY on time (even in advance), safe ride, clean cabs, possibility of paying via debit card with receipts e-mailed instantaneously, no surprises on the taxi fare (30$ dollars no matter on traffic). If you don't belive me, try it!

Great service! My driver called me beforehand to let me know he would be waiting and gave me his personal cell number. The driver was 10 minutes early to pick me up. He helped me with my bags and the cab was clean which is called big plus for me. I liked the personal service and I felt like a vip. I have tried several other taxi companies in the past and was not impressed. I am glad I found this company and I will be using csr exclusively from now on. Would recommend to anyone!

I use this service to get my 8 years old boy to school. They have been on time, safely driving my child and affordable. I highly recommend them to everyone.

They advertise that they take Duke flex, but then refuse to take it as a form of payment once you are in the car. Ridiculous

We have relied on CSR for their competitive transportation services over the past 3 years. CSR's customer focus is always professional, safe, friendly and flexible. Their online billing system allows for reliable, quick and secure payment options. Our drivers have always been prompt, courteous and flexible in meeting our needs including a wake-up call, driver name and number for coordinating location and exact time of pick-up and return services.

Super easy way to make reservation, driver was very nice and got us to the airport for a lower price than any other competitor.

I used Charlene's Safe Ride to get to and from the airport on a recent visit. The ride to the airport was fine: the driver was on time, courteous, and knew where he was going. Yhe ride that picked me up was less so. First, as I'm landing I get a phone call from the driver, who says that he cannot wait for me any longer and will send another driver soon. The thing is, I had not only given Charlene's safe ride my flight number so they could track the flight, but my flight had arrived 15 minutes early. Another driver calls me eventually and I after I get my luggage I meet the driver at a designated pick up spot. The driver does not get out of the car to help me with my bags, or even open the trunk of the car. Despite having a GPS in his car and the fact that I told him I had never been to Durham before, he asked me for directions to where I was staying. I was not impressed by his service or his abilities as a driver. But I've definitely had worse taxi experiences in my life. I actually had worse taxi experiences while visiting Durham. This is why give the service 3 stars.

I have said enough above. Very satisfied.