Micheline
Dependable company.
I have used CR for a few years and would recommend them to anyone.
Response from Charlene's Safe RideJun 11, 2014
Thank you for your review and recommendation.
Book in advance, prepay and get your driver on time or your double money back guarantee.
Charlene's Safe Ride (charlenesaferide.com) has 39 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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39 approved reviews, newest moderated first
Micheline
I have used CR for a few years and would recommend them to anyone.
Response from Charlene's Safe RideJun 11, 2014
Thank you for your review and recommendation.
Andrew
I recently used Charlene's Safe Ride because I had an early flight. I have used other taxi and shuttle services in the Raliegh Durahm Triangle Area and others are cheaper but I've had close calls when drivers showed up late. And that was for mid morning. I needed a service I could trust to show up when the rest of the world is asleep, and Charlene's rewarded my trust.
Response from Charlene's Safe RideMay 20, 2014
Thank you for your review.
Susan
What really makes a difference with Charlene's is their dispatchers: all are polite, very friendly and attentive. Jen, the daytime dispatcher, was very kind while patiently answering my questions, booking my reservation and taking my credit card payment. Besides that, I received a great service from the driver. Even complimentary bottled water and a wakeup up early morning! Highly recommended service1
Response from Charlene's Safe RideMay 20, 2014
Thank you for your review.
Samantha
I had a wonderful time with Charlene's Safe Ride. My driver brought water and a soda for me after a long trip. Was thankful to find such a wonderful company for an early morning ride.
Response from Charlene's Safe RideApr 29, 2014
Hi Samantha! We're glad to hear that you were happy with our service - Your review kind can go a long way! Please try our Free Wakeup call if you haven't.
Michele
I used Charlene's Safe Rides to transport my out of town physicians from the Durham Marriott to various locations in the area. The service was excellent and they were on time! My guests seemed to enjoy the service as well. Thank you CSR for providing excellent service.
Response from Charlene's Safe RideApr 29, 2014
Hi Michele, thank you so much!! We're so pleased that you & your guests enjoyed our service. Be sure to let us know if there's anything we can do to make your experience better. Bell
Geraldine
Have used this service a couple of times , and was happy with the performance of all the drivers.
Response from Charlene's Safe RideApr 29, 2014
Glad you are satisfied with our service. We now have Town Cars and BMB's in our fleet. Also, we're offering "Airport Meet & Greet", driver will park, wait at the gate, help with baggage then escort you to our vehicle! Ask for it in your next return from RDU Airport - Bell
Mary
When I need a taxi, I always contact Charlene's Safe Ride. Over the years, they have consistently provided reliable, courteous service. Their drivers are on time, helpful with baggage and take the most efficient routes. Their website is excellent and allows one to reserve and pay for the ride in advance if desired. Someone calls to verify so there is no confusion. I recommend this taxi service to all of my friends and family.
ARS
Charlene's safe ride has been late many times and overcharged a friend of mine without notice. She did not know until she checked her credit card statement. Also, their rates are not competitive compared to other cab companies in the area.
Response from Charlene's Safe RideApr 29, 2014
Dear Student! Thank you for your review. We solve all our clients issues once reported, please advice your friend to contact us directly and we'll take care of the over charge. Clients pay the drivers directly using a wireless device, so there is no way to charge without the cardholder signature and swipe of his card! Regarding the rates, we do not compete in price. Please know that we've to provide a 1.5 million liability insurance to be in partnership with Duke University, regular taxicab hold 30,000 insurance. We've special flat rate to Duke University and Medical students and special discount for their employees. Bell