customer
AVOID CHARITYBUZZ AT ALL COSTS!!!
This survey is not letting me leave zero stars, so please understand that the one star that is given here means nothing. This is a zero star review. Even after contacting charitybuzz 7 times asking for a supervisor or manager or anyone besides the completely unhelpful agent to contact me, they never did. And now seeing all of these terrible reviews, it is clear that charitybuzz is a SCAM. They advertise and make consumers believe that they are helping various charities, but in fact they are nothing more than unethical grifters. Try calling the number on your agents email. It goes right to voicemail. There’s not even a number you could call to speak to a live person. Their supposed “fine print” is not listed anywhere, and their outrageous fees are nothing short of criminal. The most disturbing part is that I have personally donated items TO charitybuzz through my work in sports and entertainment, and even after notifying this “agent” of that, I still couldn’t get an email or a phone call from anyone after basically begging for a representative to contact me over seven times. I would Absolutely warm anyone and everyone from doing any business with this company. Unsubscribe from all of their emails, and trust me, these people will take full advantage of you every single time. There are plenty of charities out there that actually value their customers and have above board business practices. This company is the absolute opposite. And as a matter fact, when I spoke to my credit card company about charitybuzz, they told me they have received dozens and dozens of complaints from other customers about them. Avoid at all cost
Response from CharitybuzzNov 7, 2022
Mark, so glad we were able to speak on the phone to iron out these misunderstandings. We look forward to continuing to work together toward resolving your issue.