Chargeblast Reviews | Read Customer Reviews of chargeblast.com

Chargeblast Reviews | Read Customer Reviews of chargeblast.com

Chargeblast reviews

156 approved reviews, newest moderated first

customer
Oct 19, 2026
efficiency
efficiency
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Serdar
Oct 5, 2026
They charged me without any reason
They charged me without any reason
Response from ChargeblastOct 7, 2026
Hi Serdar, Thank you for sharing your feedback, and we apologize for any confusion regarding your account charges and alerts. Our team reviewed your account details right away, and we're glad to confirm that your credit request for the Ethoca alert fee was approved and processed by our support team. If you have any remaining questions about your account credits or billing, please feel free to reach out to us directly at [email protected] — we are always happy to help.
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Gurmeet S.
Sep 30, 2026
Excellent customer service.
Excellent customer service.
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Adam R.
Sep 25, 2026
I've never worked with such a great parnter…
I've never worked with such a great partner as Chargeblast, the team and the owner are so absolutely dialed and intelligent, they came in to our business and genuinely handled all issues we were dealing with and had full coverage in 3 days. I wouldn't wish to work with anyone else, very grateful for the team over at Chargeblast genuinely!
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CCK
Sep 20, 2026
Fantastic customer service
Fantastic customer service. Shoutout to Lorence Calma because he helped me with something I didn't notice and I'm very grateful!
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paulius O.
Sep 14, 2026
Great company
Great company. Transparent with pricing, great customer support, easy integration. Recommended.
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Arslan
Aug 16, 2026
Very good service so far
Very good service so far, would recommend
Response from ChargeblastAug 17, 2026
Thanks for the kind words, Arslan. Really glad Chargeblast has been making a difference for your business — we'll keep at it.
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Erdem
Aug 5, 2026
2 Years of Experience with Chargeblast
I've been using Chargeblast for around two years, and my experience has been extremely disappointing. For weeks, I've been trying to disconnect my account, but the offboarding process has taken over three weeks. During my time as a customer, I received a large number of fraudulent alerts that were already lost cases by the time I was notified, meaning the alerts didn't help prevent a chargeback. I ended up wasting over $2,000 in one month on alerts that provided no value. The most frustrating part is what happened when I decided to leave. Suddenly I was offered significantly better pricing, including Ethoca for $25, RDR/CDRN for $15, the Blocklist feature, and a dedicated customer success team via Slack, WhatsApp, or Telegram. None of these offers were made while I was an active customer paying full price for two years. They only appeared once I wanted to cancel. After I declined the offer, I was still expected to pay for all of the fraudulent alerts at the original expensive pricing. That left a very bad impression. Another issue is their communication. Instead of resolving issues directly, everything gets pushed to email because "specialists will take care of it," which only slows everything down and makes the support experience frustrating. Overall, I can't recommend Chargeblast based on my experience. It felt like customer retention only became a priority once I wanted to leave. Long-term customers should be treated fairly before they decide to cancel, not only afterward.
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