ChargebeeChargebee is the billing and monetization platform built for the AI economy. We help businesses of all sizes grow revenue by providing a comprehensive suite of solutions, including subscription management and recurring billing, pricing and payment optimization, revenue recognition, collections, and customer retention. With Chargebee’s enterprise-grade platform in your corner, you can maximize your growth potential, adapt quickly to changing market dynamics, and increase customer loyalty.
Chargebee (chargebee.com) has 107 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Internet & Software · Bethesda, Maryland
Excellent
Internet & Software · Manchester, Maryland
Excellent
Internet & Software · Silver Spring, Maryland
Excellent
Internet & Software · Columbia, Maryland
Excellent
107 approved reviews, newest moderated first
Polina D.
the support provided was very personal. They had a call with me to better understand the bug we were seeing. The test case scenario was complicated but the support engineer was quick to understand and confirm the issue. It was handed to their dev team and once the bug was resolved i was informed. I like the personal service and that they have thought just about everything you need from the product.
André Cachemir - S.
What i like is the fast supprot for all my qauestions and the chat AI pilot. Whatever you do not know they will provide you with a satisfactory answer
Richard G H.
Superior personal support, great APIs. I've been using Chargebee since 2015 and never let down. Whenever I get in a pinch, the support team answers me with a personal mail, fast, and helps figure it out.
Lea M.
I've only recently started working with Chargebee and have been satisfied so far. Whenever there was an issue there was quick help from the support team.
Leigha M.
The Chargebee support team is always quick to respond and provide assistance when needed. I really appreciate having the live chat available for quick questions and then the quick turnaround when submitting tickets. The interface is also very user-friendly.
Simon
I was prompted to write a review for Chargebee following an upgrade to Product Categories v2, which was a good experiance. When I came to the Trust Pilot page, I was suprised to see the amount of negative reviews and bad experiances. We've been with Chargebee for approx 5 years and I cannot fault them. Unlike other faceless organisations we use in our stack, we get dedicated same day responses and they are always willing to jump on a call. I can only speak for our own experiance, but I recommend trying them to make up your own mind.
Steph H.
I can’t fault the help I received when I had a technical issue. The interaction was professional, genuine, and incredibly efficient. My issue was resolved in less than 12 hours — that has to be a record for me! Exceptional service from start to finish. Really impressed with the service.
Gavin
This company facilitates other scam companies and helps them defraud people. DO NOT USE THEM!