ChargeAutomationReviews of chargeautomation.com

Response from ChargeAutomationApr 25, 2025

Hi Ramiro, Thank you so much for the kind words and glowing review! We're thrilled to hear that you're enjoying ChargeAutomation and that our platform and support team have met your expectations. It means a lot to us that you recognize our effort to truly understand hoteliers’ needs. We sincerely appreciate your recommendation and look forward to continuing to support your success!

Response from ChargeAutomationSep 27, 2024

Thanks so much, Barrett! We’re thrilled to hear that you’ve had a great experience with both our customer support and the product itself! It’s always our goal to make things as seamless as possible for hosts like you. If you ever need anything else, we’re just a message away!

Response from ChargeAutomationSep 20, 2024

Hi Kim, thank you so much for your positive feedback! We’re thrilled that ChargeAutomation has made such a positive impact on your business and allowed you to focus more on your guests. It’s great to know that our features, like guidebooks and add-ons, have helped enhance your profitability. Should you ever need anything, our team is always here to assist. Thanks again for your support!

Response from ChargeAutomationSep 17, 2024

Thanks Maja for the thoughtful review! We're glad to hear that automating the check-in and payment process has made such a positive impact on your rental business. It's great to know that everything from sharing key details like Wi-Fi and door codes to collecting payments and deposits, and even offering add-ons, has become so seamless for you. We love that you're finding it hassle-free and efficient with everything available in one link. Your recommendation means a lot to us. We’re constantly improving based on user feedback, and it’s great to know we’re hitting the mark. Feel free to reach out anytime with more ideas or questions at [email protected].

Response from ChargeAutomationSep 17, 2024

Thanks Krzysztof Zbudniewek for the thoughtful review! We're glad to hear hat ChargeAutomation has been such a valuable tool for your business, from upselling to automating security deposits and online check-ins. It’s wonderful to know that the upsell feature has not only saved you time but also covered the cost of the tool itself. We’re glad our guidebooks are providing a seamless experience for your guests, and that our support team has been able to assist you when needed. We’re constantly improving based on user feedback, and it’s great to know we’re hitting the mark. Feel free to reach out anytime with more ideas or questions at [email protected].

Response from ChargeAutomationSep 16, 2024

Thanks Trillium General, for the thoughtful review! We're glad to hear that our guest guidebooks and add-on service management features are adding value to your experience. We’re constantly improving based on user feedback, and it’s great to know we’re hitting the mark. Feel free to reach out anytime with more ideas or questions at [email protected].

Response from ChargeAutomationSep 11, 2024

Dylan, thank you for taking the time to share your feedback. We sincerely apologize for the experience you’ve had, and we understand how frustrating it must be when things don’t work as expected. We’ve been actively working with you to resolve these challenges and are committed to ensuring that the software meets your business needs. Our team is continuing to support you in addressing the issues, and we truly value the time you’ve invested with us. Please know that your concerns are being taken seriously, and we’re dedicated to working through these remaining hurdles to get things running smoothly. We appreciate your ongoing patience and look forward to making things right. Thank you again for your honest feedback.

Response from ChargeAutomationSep 11, 2024

Hi Popcorn Hostel Team, We’re "popping" with excitement over your review! 🎉 Thanks for sharing how much ChargeAutomation has helped streamline your self-check-in process. It sounds like your guests are breezing through with payments, passport uploads, and all the bells and whistles—no hassle, just smooth sailing! Here’s to more seamless check-ins and happy guests! 🍿