ChameloReviews of chamelo.com

SCAM WARNING! Never received the product after waiting for over 8 months. They repeatedly missed shipping deadlines. Although they finally promised a full refund in writing on July 2, 2026, they have now gone completely silent and never processed the money. Save your money, DO NOT BUY FROM THEM!

Ordered and they glasses never arrived. Emailed customer service numerous times and no response. Have to report it to credit card to get my money back.

The service is undoubtedly terrible. I ordered some glasses in December 2025 but they still haven't arrived. I contacted customer service multiple times to find out what was going on, but they kept telling me to wait until such-and-such date, and then eventually they stopped responding altogether. Now my order is stuck in limbo and I really don't know how to get it unstuck, since they won't even deign to respond to me.

Got a pair of glasses that didn’t work, and they don’t wanna return them. They answer every month on mail. Don’t buy from them

It's a scam, don't buy this... nothing ever arrives, they don't answer messages, and they certainly don't answer the phone... it's always the same message—claiming they have a high volume of issues, blah, blah, blah... IT'S A SCAM... I would like to give it less than 1 star

Avoid this company! I purchased glasses and needed to return them because they were too large. Website claims 30 days for a return window. I reached out 5 times to try to return them and received no response. If you purchase from them- plan on no returns. I would not recommend making a purchase

I placed an order on June 10. Aura - Black | Calm × 1 I still have not received the order and it is the 29th. Four days after placing the order I received the following message. "Due to an unexpected high volume of orders, we are currently experienced a short processing delay. Kindly allow us more time to pick and pack your order. Your tracking info will be sent promptly once your package heads out the door." No additional information has been sent. I have emailed the company twice with no response. I have called the customer service number and it is not functional. At this point I am starting to think this is a scam as there has been absolutely no response from the seller and I am going to have to seek reimbursement then file a claim with the BBB and FTC. This is so disappointing as these glasses were over $400.00 Buyer beware!!

It has been over a week now and they havent even shipped my glasses yet. I sent an email and they sent an automated email saying they would get back to me. It has been 5 days now. STILL NO RESPONSE. I guess I will just start a dispute with my bank because i cannot even cancel for some reason. The customer service is HORRIBLE I keep getting these emails saying that they have SSOO many offers they cannot ship in time, looking at other reviews this is a normal apparently. You will never get your item in time.