ChameloReviews of chamelo.com

This is my 3rd and most likely final purchase. I was more than happy to support their product even if they always ship later than promised. But this time i placed my order on 12 Oct for Veil and recieved constant emails about the product being out of stock and when its coming back in stock but then its out of stock again despite being assured ill get the next shipment. Ive seen reviews of others ordering later than me but getting their products quicker and imagine how i feel. I can wait and i can understand your issues but you cant keep failing on your words and put me on the restocking game. I can absolutely see another stock shortage with December looming over the corner, this was supposed to be a gift in late Oct and was pushed back many times and i dont even have the confidence that it will ship before christmas. Its disheartening UPDATE 10Dec/25 : Received the glasses FINALLY on Dec 3rd on time as a Christmas gift. It was originally a housewarming gift but that deadline was gone and I got a backup gift ready. Imagine my RELIEF that i dont have to get another plan b gift for christmas. Chamelo Support James contacted me this time and finally my order shipped out in their November batch. I have no issues with product quality and it actually looks and feel like expensive shades (Aura and Veil) So far my relatives has been wearing Aura for half a year with no issue. Chamelo have been sincere enough to offer me a discount for the long wait and delivered a quality product so I will still rate them 4 stars and hopefully 5 stars in the future if they solve their stock/production issues not measuring up to the demand. Thanks both Aira and James for following through with my order and make it an overall satisfied experience.

I placed my order on 10/14/25 I have sent several emails and all I get is some generic response about high volume sales. I was ready to buy multiple pairs but unfortunately thus far have not had a good experience. I will update my review if I ever receive my order. Update 11/3 - I received an email from upper management with a 24-48 hour promise that my purchase would be shipped. I feel some relief and will remain optimistic, for now. stay tuned, update to follow. Update 11/6 - PRODUCT RECEIVED!! I have to say this was a rough start. I want to thank Jason with Chamelo customer support for making sure you kept the promise of a 24-48hr turnaround. Today I received my glasses and could not be happier with my purchase.

The product itself made the experience more enjoyable. The updates weren't being provided so I didn't know what was happening or if I was ever going to get my product.

Ordered additional chargers for my sunglasses. Never arrived. No response from company to multiple emails. Absolutely disgusted. Buyer beware as this stuff isn’t cheap. I have received a reply saying they have been communicating and to provide a different email. Their first communication came through just fine and it’s not a work email that I’m using. I will email them again w an alternative & update. Update: finally got resolution. They didn’t send my order as they’d run out of the particular usb connection cables. I still feel they were very slow to communicate this. Later they report my somewhat aggressive spam filter prevented additional communication, but it has now been sorted and apparently the items are finally en route. Final rating 4/5 - I dock a star because of their initial glacial pace dealing with issue with order that led to whole delay and miscommunication.

Edit 2025-11-14: I have received a new pair that works as intended. James from the customer support team was quick to reach out and solve the issues after my previous review. Original 2025-10-12: Works great when it works. However, the first pair I received of the Chamelo Shields didn't work at all and could not be charged. Chamelo sent me a new pair that worked great for a few weeks. Then they just stopped working. I tried sending a message to customer support but it seems I have been ghosted... Would have been a really good product if it had better quality!

Glasses a very cool and they function as mentionned. Shipping wasn't the fastest but they finally arrived 🙌.

I really liked the design of these sunglasses — they look so nice, and I love how well they charge. I also like that they come in both dark and light shades, with the lighter one changing color. But they feel a bit too big for my face; they keep slipping off whenever I walk, and I have to keep adjusting them.

Thanks for the support from James on customer service, I know sometimes there are things out of our control but they did solve the problem, I encourange them to get better at communication channels. Anyways, I received my order and Im glad they could help me with my issue.