ChameloAt Chamelo, we believe that your glasses should be as flexible and adaptable as you are. With two breakthrough lens options, Eclipse™ Tint-Adjustable lenses and Prismatic™ Color-Changing lenses, Chamelo is redefining what eyewear can do—offering you the ultimate in comfort, style, and personal expression. Be different. See different.
Chamelo (chamelo.com) has 653 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Charlotte P.
I got to talk with Aira, who's amazing kind! Understood my request and processed it very quickly. It's reassuring to know that we are dealing with people who still have a human side and empathy. 😌 The customer support really is excellent! 👌🏼 Thank you again for everything! Have a wonderful day.😊
Garrett E.
I ordered the dusk classics on Nov. 25th got the shipping number on Nov. 30th and it hasn't updated in over 8 days. Makes me wonder if my order got lost or never sent because nothing has updated. Update: James from customer service contacted me right away and resolved all issues I'll have my product soon. Thanks James! Update#2 great product! I love them so far just wished the app would work but other then that they work great even the Bluetooth speakers when playing music work great
Response from ChameloDec 8, 2024
Hi Garrett, we're sorry to hear that your tracking info hasn't updated. We're here to help. Please respond to the request for info and our team will reach out to assist.
Ismail F.
Amazing technology, amazing design and amazing work !
Response from ChameloNov 21, 2024
Glad you're loving your Chamelo glasses! 😎
Varun R.
I had an issue where I purchased a pair of shades and I had no idea where they were etc. Following my trust pilot review chamelo were on it and I must say their support was the best ever. I am actually wearing my shades doing this review Thanks chamelo
Response from ChameloNov 7, 2024
Glad to have made things right for you. Thanks Varun!
Кирилл М.
Seller with responsive customer support. After an order they kept in touch with me, and when order arrived - I didn't receive notification from my local post operator, but received an email from the seller that I can collect an order. Can confidently recommend this shop
Response from ChameloNov 1, 2024
Thank you! We're happy to have assisted you with this ❤️
Carlos C.
Had the liberty of being assisted by Grace. She was very patient and helpful for a matter that took quite a bit of time, but ultimately got resolved. She handled the situation with the Up most professionalism, and I'm very grateful. I highly recommend this company and can say that their customer service is reliable.
Response from ChameloOct 22, 2024
Thanks Carlos! We'll make sure that Grace is able to read your feedback ❤️
Craig S.
Fantastic product and service, no issues.
Response from ChameloOct 15, 2024
Thanks Craig! Appreciate you.
joel
Had a slow start after ordering one of their products. Because of manufactering problems it took a bit longer as expected. James replied to my emails and did a fantastic job keeping me satisfied. The product is fantastic!
Response from ChameloOct 4, 2024
Hi Joel, we apologize for the delay. Our team actually did reply to your email on September 29 and provided you with an update. Also, you chatted with us during off hours. Regardless, we understand how frustrating this is and commit to helping you with a resolution ASAP. We will reach out again today.
