ChameloReviews of chamelo.com

Response from ChameloAug 31, 2026

Hi Joey, We're very sorry to hear about this experience. Going over a week without a tracking number is understandably frustrating, and we don't want you to feel like this was a scam — it isn't, and we want to make it right for you. Our upper management team will be reaching out to you directly to assist further and get this resolved as quickly as possible. Thank you for your patience. – Chamelo Support Team UPDATE 10/7/2026: Hi again Joey! We are happy to report that your issue has now been resolved. Upper management has reached out and assisted with your concern. Sorry again for the inconvenience and thank you for giving us a second chance to make things right. – Chamelo Support Team

Response from ChameloSep 1, 2026

Hi Alfred, We're sorry to hear your order hasn't shipped yet after 7 days — that's a much longer wait than you should have to deal with, and we understand the frustration. Our upper management team will be reaching out to you directly to assist further. – Chamelo Support Team UPDATE 9/24/2026: Hi again Alfred! We are happy to report that your issue has now been resolved. Upper management has reached out and assisted with your concern. Sorry again for the inconvenience and thank you for giving us a second chance to make things right. – Chamelo Support Team

Response from ChameloSep 1, 2026

Hi Linda, We're very sorry for the delay and the lack of a clear update on your order — especially knowing you and your boyfriend need these for work. That's not the level of communication we want to provide, and we understand the urgency. Our upper management team will be reaching out to you directly to assist further. – Chamelo Support Team

Response from ChameloSep 2, 2026

Hi Jannet, We're sorry for the delay on your order and for not getting your refund request handled — that's not the level of service we want to provide, and we understand your frustration. Our upper management team will be reaching out to you directly to assist further. – Chamelo Support Team

Response from ChameloAug 26, 2026

Hi Ulysses, We’re truly sorry that you had to wait so long for your order and, especially, that you weren’t given a proper explanation for the delay. We understand how frustrating it is to be left waiting without clear communication. We take your concerns seriously, and our upper management team will reach out to you directly to assist further and make sure your case is properly addressed. – Chamelo Support Team UPDATE 6/24/2026: Hi again Ulysses! We are happy to report that your issue has now been resolved. Upper management has reached out and assisted with your concern. Sorry again for the inconvenience and thank you for giving us a second chance to make things right. – Chamelo Support Team

Response from ChameloAug 25, 2026

Jorge, you provided everything requested right away, and it still hasn't shipped over a week later — that's on us, not a delay you caused. I'm pushing to get this moving now. — Jared, Chamelo

Response from ChameloAug 25, 2026

Karen, you're right — everything else in your order shipped, but the charging cables specifically got left behind, and that's on us to fix. I've flagged this to get them out now. — Jared, Chamelo

Response from ChameloAug 25, 2026

Sebastian, you're right — vague reassurances and even an inaccurate "delivered" claim aren't good enough. I'm sorry this has been handled so badly, and you deserve better answers than you've gotten. — Jared, Chamelo