At Chamelo, we believe that your glasses should be as flexible and adaptable as you are. With two breakthrough lens options, Eclipse™ Tint-Adjustable lenses and Prismatic™ Color-Changing lenses, Chamelo is redefining what eyewear can do—offering you the ultimate in comfort, style, and personal expression. Be different. See different.
Chamelo (chamelo.com) has 653 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Also known as
chamelo.com
Website
chamelo.com
Category
Accessories
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 89% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I have to change my review and apologize to Chamelo company for the early review, the glasses arrived on their stated date, the reason for my action was that I saw enough reviews where people waited a very long time for their glasses and I don't want to be one of them, and I also noticed that people wrote that after publishing their review on this site, their shipment processing was accelerated.
Response from ChameloAug 25, 2025
Hi Marcel,
Thank you for sharing your feedback. We understand your concern, but we’d like to clarify a few points. You actually emailed us just about 12 hours ago, and we always respond within 24 hours. Additionally, your order was shipped last week, and we’ve already provided you with the tracking information.
It’s possible there may have been some confusion along the way, so our upper management will be reaching out to you directly to ensure everything is clear and to assist you further.
We appreciate your patience and understanding.
— The Chamelo Team
OF
Orhan F. K.
Exceptional Quality and Top-Notch Support!
I’m absolutely impressed with the products! The quality is outstanding and has exceeded my expectations in every way. I also want to highlight the excellent customer service, the support team is incredibly helpful and responds quickly and professionally to any inquiries. I highly recommend this company!
Response from ChameloAug 25, 2025
Hi Orhan,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the exceptional quality of our products and that our support team was able to assist you quickly and professionally. Your recommendation means a lot to us and motivates the entire team to keep delivering the best possible experience.
We truly appreciate your support and look forward to serving you again in the future!
— The Chamelo Team
AK
Adam K.
I had a great experience with Chamelo
I had a great experience with Chamelo.
Not only is their product high quality and exactly as described, but their customer service truly went above and beyond. They handled my issue with kindness, professionalism, and a very generous solution. It’s rare to see a company that cares so much about their customers. Highly recommended!
Response from ChameloAug 19, 2025
Hi Adam,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your Chamelo experience and that our team was able to take good care of you. Providing both high-quality products and genuine customer service is at the heart of what we do, and it means a lot to know that it made a difference for you.
We truly appreciate your recommendation and look forward to bringing you even more great experiences in the future!
—The Chamelo Team
JS
JEONG SEUNG L.
Usable sunglasses
Usable sunglasses
Response from ChameloAug 8, 2025
Glad you like 'em! Thanks Jeong!
JO
Johnny
Never fulfilled order
They initially fumbled my order. They eventually fixed it and the product is good. They were attentive to the issue and rushed out a pair for me.
Response from ChameloAug 2, 2025
Hi Johnny,
We’re really sorry to hear about your experience — that’s not something we ever want our customers to go through.
Unfortunately, we weren’t able to locate your order using the information you provided. When you have a moment, please send us your correct order number and the email address used at checkout so we can look into this right away.
Our upper management team is also standing by and will reach out to assist as soon as we have the correct details.
— The Chamelo Team
UPDATE 8/3/2025:
Hi Johnny, the order number you provided was "126643" which is not even the correct order format on our system. The number should only have 5 digits. We're not incompetent or thieves. Please respond to our request for more information and provide the correct order number and email address you used to place the order. Thanks!
— The Chamelo Team
UPDATE 8/3/2025:
Hi again Johnny,
Unfortunately you've provided neither of the two things we asked for: either the EMAIL ADDRESS that you used to place the order, or the correct ORDER NUMBER. The info that you provided is irrelevant. Also, where did you place your purchase? Please note that our official website is only Chamelo.com, currently there are multiple scam sites out there pretending to be us so we really hope you didn't accidentally buy from them.
Kindly review and get back to us. We'll be happy to continue assisting you.
— The Chamelo Team
UPDATE 8/3/2025:
Hi Johnny,
As you refuse to provide us with the information we've asked for, we can only conclude that this review is fraudulent. We'll be flagging your review and account with Trustpilot. Feel free to provide your email address or correct order number any time for further assistance.
— The Chamelo Team
UPDATE 8/4/2025:
Hi Johnny,
Please send an email to [email protected]. Also you don't need to put that information into your review here. Trustpilot has already sent you an official request for more information, you can just reply to that and only we will be able to see it.
— The Chamelo Team
UPDATE 8/4/2025:
Hi Johnny,
Thank you for providing the requested information. We were now able to locate your order (for your reference, it is #24281).
Our upper management will be reaching out via email to assist you with a resolution.
— The Chamelo Team
PS
Pablo S.
I love this sunglasses so much
I love this sunglasses so much, I have received tons of compliments since I started wearing them.
Response from ChameloJul 26, 2025
Hi Pablo,
We’re so glad to hear you’re loving your sunglasses — and even more thrilled that they’re turning heads! 😎
Thanks for the kind words and for being part of the Chamelo community. If you ever need anything, we're just an email away!
– The Chamelo Team
SZ
Sergey Z.
The glasses are very cool
The glasses are very cool, high-quality and unusual. Only one negative point - a very long wait for delivery (almost two months) But at the same time it is good that you always responded to the request by e-mail.
Thank you! I went for my first run in super smart glasses)
Response from ChameloJul 19, 2025
Hi Sergey,
Thank you so much for your kind and thoughtful review. We’re thrilled to hear you’re enjoying the glasses and that they made a great first run companion. We do apologize for the long wait on delivery and truly appreciate your patience. We're also glad our team was able to stay in touch along the way. Thanks again for your support!
— The Chamelo Team
MA
Mohamed A.
Thanks for this amazing product
Thanks for this amazing product, it's cool and wonderful sunglass.
Response from ChameloJul 16, 2025
Hi Mohammed,
Thank you so much for your kind words! We’re thrilled to hear that you’re loving your new sunglasses. Your support means a lot to us, and we’re grateful to have you as part of the Chamelo community.
Enjoy your shades, and feel free to reach out if you ever need anything!
SIncerely,
Chamelo Support
